1. tmann202's Avatar
    My girlfriend (iPhone) says her voice echos when she talks to me on my G3, and only happens with me. Has anyone had this happen, and did you find a cure?

    We tried rebooting each of our phones, and I turned off my batter savers, still happens.

    EDIT: Realized it only happens when I use regular phone mode, it does not happen with speaker phone on, if that helps narrow the problem.
    10-20-2017 04:44 PM
  2. B. Diddy's Avatar
    Do either of you have a case on the phone? If so, take them off. Sometimes, a case that blocks the secondary mic might interfere with the noise cancellation feature. Or try turning off noise cancellation, if you have that option in the Call Settings.
    10-20-2017 11:20 PM
  3. paininthenuts's Avatar
    Nothing to do with the phone, it's the line.
    10-23-2017 08:38 AM
  4. tmann202's Avatar
    Nothing to do with the phone, it's the line.
    Thanks for the replies. Is there anything that can be done? (She is on T-Mobile, I'm on Cricket (which uses AT&T).

    And does the fact that it only happens when I use the regular phone mode and not the speakerphone still mean that it is the line and not the phone?

    It has just started recently, and she says it only happens with me. Haven't spoken with anyone else on a cell phone recently to see if it happens to anyone else when talking to me.

    We have cases but have had them for a long time, and this just started so yeah, don't think that is the problem.
    10-23-2017 03:07 PM
  5. B. Diddy's Avatar
    I've seen a number of threads posted here where echoes were related to a case. It's a simple matter of testing the calls without the case -- if the echo still happens, then you can move on to the next solution.
    Laura Knotek likes this.
    10-23-2017 03:51 PM
  6. tmann202's Avatar
    Definitely not the case (tried taking them off anyway). Discovered it goes away when she turns the speaker phone on and off, so at least there's a workaround. No idea what would cause that.
    10-24-2017 12:59 PM
  7. B. Diddy's Avatar
    Ok, and have you also tried turning off any setting for Noise Reduction?
    Laura Knotek likes this.
    10-24-2017 03:40 PM
  8. H3aTeRzz's Avatar
    My girlfriend (iPhone) says her voice echos when she talks to me on my G3, and only happens with me. Has anyone had this happen, and did you find a cure?

    We tried rebooting each of our phones, and I turned off my batter savers, still happens.

    EDIT: Realized it only happens when I use regular phone mode, it does not happen with speaker phone on, if that helps narrow the problem.
    This will sound odd, but take the back cover off remove the battery, and blowout inside some. Had the issue with that on my LG v20, remove the back and Battery blew it out and it stopped.
    Laura Knotek and B. Diddy like this.
    10-24-2017 04:49 PM
  9. H3aTeRzz's Avatar
    Also remove the SIM card blowout tray, and make sure the copper contacts on the SIM card is clean.
    Laura Knotek and B. Diddy like this.
    10-24-2017 04:50 PM
  10. H3aTeRzz's Avatar
    Also make sure all of your microphone holes are not filled with debris/dust.
    B. Diddy likes this.
    10-24-2017 04:52 PM
  11. tmann202's Avatar
    This will sound odd, but take the back cover off remove the battery, and blowout inside some. Had the issue with that on my LG v20, remove the back and Battery blew it out and it stopped.
    ? The battery is not removable on the G3. I took off the snap-off back cover and removed the sim card and blew into the slot just in case that will help. Will see.
    H3aTeRzz likes this.
    10-25-2017 04:10 PM
  12. H3aTeRzz's Avatar
    I see, keep us posted.
    10-25-2017 09:30 PM
  13. tmann202's Avatar
    I see, keep us posted.
    Still happening, happened to someone on a land line too, so pretty sure it will happen to anyone I am on a call with. Just started within the last week. Once it was so loud I heard the echo from their phone.

    Goes away only when I am on speakerphone. Very annoying, if it doesn't stop I may have to consider getting a new phone.
    H3aTeRzz likes this.
    10-26-2017 11:22 AM
  14. B. Diddy's Avatar
    Just checking -- did you already try looking for that Noise Reduction setting?
    10-27-2017 06:18 AM
  15. paininthenuts's Avatar
    Have you considered getting a girlfriend who is on another network
    10-30-2017 09:19 AM
  16. tmann202's Avatar
    Just checking -- did you already try looking for that Noise Reduction setting?
    I don't think there is a way to change that on the Moto G3 (2015), not that I see anyway.

    Also to make sure, the other people hear THEIR voice echoed, not mine, in case that makes a difference.

    And I learned that it doesn't happen everywhere. Over the weekend I was in a different location within the city than where the echo was happening and it didn't happen, but I believe it HAS happened in more than one location. Strange and annoying.
    10-30-2017 11:44 AM
  17. tmann202's Avatar
    And now it's suddenly not happening. Who knows what the hell happened.
    10-31-2017 05:16 PM
  18. paininthenuts's Avatar
    could your phone be haunted ?
    11-02-2017 01:45 PM
  19. Netherthorpe's Avatar
    Could it be something to do with one or both of you roaming onto another network?
    11-11-2017 03:55 PM

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