1. Danny Kewl's Avatar
    Hi, I have an almost 2 year old Moto G6 (just the G6, not Play or Plus). Had it in the same case that length of time. About a month ago, found it was hard to press the power button. I finally just took it out of the case, and in doing so, found the allegedly permanently sealed back cover was coming loose on the side with the power button as well as the bottom where the USB-C jack is. Looks like the adhesive is stretchy but no longer very tacky, and trying to manually press the back cover into place is futile as it won't stay and won't even go all the way in. The phone still works, and after removing it from the case, I now see the power button is fine. I assume it's out of warranty now, I think 1 year and I have no add-on protection plan on my T-Mobile bill. I seen videos of people removing the back cover with a heat gun and razor blade to replace the battery. On what I can see, doesn't look like my battery is bulging. Tempted to crazy glue where the cover is separating, but I doubt that would hold with the pressure that makes the cover pull out again once pushed down. I would think at this point I could carefully just manually remove the whole back cover by hand.My dexterity is awful on repairing small delicate things. Can a shop repair this fairly cheaply? Any advice? I'm in Ohio/USA. Thanks!
    Attached Thumbnails Moto G6 is literally coming apart at the seams!-sp32-20200627-053656.jpg   Moto G6 is literally coming apart at the seams!-sp32-20200627-053543.jpg   Moto G6 is literally coming apart at the seams!-sp32-20200627-053623.jpg  
    06-28-2020 03:34 AM
  2. BergerKing's Avatar
    Wow, that is quite a dilemma. Can you tell if it's an outright failure? I've seen phones do this from getting tweaked even in a case from being in a tight pants pocket, too. A decent repair shop could do it, remove and replace the adhesive, but I'd have them replace the battery while you were at it, to save near-future requirement to replace, which is pending.
    Scott337 and Nostromo79 like this.
    06-28-2020 03:47 AM
  3. Scott337's Avatar
    I tore apart a Moto G5 once and it was fairly simple, so I would think it wouldn't be too expensive for a phone repair shop to fix that. I agree on the new battery idea.....if they are going to take the whole back off to re-glue it might as well put in a new battery
    Nostromo79 likes this.
    06-28-2020 07:13 AM

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