11-30-2021 10:39 AM
34 12
tools
  1. lgbalfa's Avatar
    The volume on my new Moto G Power phone, whenever I am making a call, is very low, but when they answer the call, the volume is normal.

    I have the volume up at the maximum level.

    Is there anything I can do to fix this?

    Thanks
    11-27-2020 01:02 PM
  2. B. Diddy's Avatar
    Do you mean that when you hear the phone ringing on their side, it sounds soft, but once they answer, it normalizes?
    11-27-2020 01:12 PM
  3. lgbalfa's Avatar
    Do you mean that when you hear the phone ringing on their side, it sounds soft, but once they answer, it normalizes?
    Correct.

    It is very low and then becomes normal after the call is answered.
    11-27-2020 01:14 PM
  4. B. Diddy's Avatar
    Is that with any call you make, or only to certain people? Is it also like that on speakerphone, or when using wired or Bluetooth headphones?
    11-27-2020 01:21 PM
  5. lgbalfa's Avatar
    Any call I make it is like that.

    Speakerphone it is normal when making a call out.

    I have not tried it yet with Bluetooth.
    11-27-2020 01:25 PM
  6. B. Diddy's Avatar
    Does this happen in Safe Mode as well? https://support.motorola.com/us/en/solution/MS148713

    If it's only making the ringtone softer while you're waiting for the other person to pick up, then at least it's not actually impacting your phone conversations, correct?
    11-27-2020 03:33 PM
  7. lgbalfa's Avatar
    Does this happen in Safe Mode as well? https://support.motorola.com/us/en/solution/MS148713

    If it's only making the ringtone softer while you're waiting for the other person to pick up, then at least it's not actually impacting your phone conversations, correct?
    I did not try it in safe mode.

    It does not impact the actual phone conversation, it only does when waiting for them to answer.

    Since I just got the phone, I actually just switched it out.

    The new / replacement phone started working normal and then after the 2nd day it did the same thing with the really low volume calling someone, while waiting for them to pickup.

    Based on this happening on the second new phone now, unfortunately I think this just might be normal.

    I love the phone but having the the really low volume just should not happen.

    I'll still keep the phone since overall I like it a lot.

    My previous Moto G7 Power with Verizon did not do this though.
    11-29-2020 08:50 PM
  8. B. Diddy's Avatar
    It's still worth testing in Safe Mode, in case some app you habitually install is causing the issue.
    11-29-2020 09:36 PM
  9. Scott337's Avatar
    My Moto Z4 was the same way when making a call on a Bluetooth device....ringing volume I hear was low, then normal when the other person answered. My Pixel 4XL is the same way also, if I am using Bluetooth.
    11-30-2020 07:54 AM
  10. lgbalfa's Avatar
    Strange, but I think that when I call a cell phone it is low when ringing, but when I call a landline it is normal.

    Why would that even make sense?
    kbz1960 likes this.
    11-30-2020 08:24 AM
  11. frederickdawg's Avatar
    I bought one yesterday and the phones earpiece volume is much lower at max than anything I've ever used this decade.
    12-01-2020 06:11 PM
  12. kbz1960's Avatar
    In another thread another member discovered that if it's a mobile the ring is very low and if it's a land line the ring is louder. When they answer its fine either way. Just the ring level is low.

    Mine is the same, try it.
    01-15-2021 03:21 PM
  13. Matthew Barncord's Avatar
    In another thread another member discovered that if it's a mobile the ring is very low and if it's a land line the ring is louder. When they answer its fine either way. Just the ring level is low.

    Mine is the same, try it.
    SOLVED
    Only call landlines. lol
    kbz1960 likes this.
    02-21-2021 11:12 AM
  14. kbz1960's Avatar
    SOLVED
    Only call landlines. lol
    Brilliant
    02-21-2021 05:55 PM
  15. B. Diddy's Avatar
    SOLVED
    Only call landlines. lol
    ... and the current generation asks, "Grandpa, what's a landline?"
    kbz1960 likes this.
    02-21-2021 07:28 PM
  16. lgbalfa's Avatar
    It is really bizarre that this is considered "normal" to have the outbound ring tone to be really low.

    At least I know it is not just my phone.
    02-22-2021 06:51 PM
  17. FLHAWK's Avatar
    I believe I have figured out the reason for the low dial tone on the Moto G Power. My wife's phone does the same thing and I just recently had it happen to me. My phone for the first few days worked normally, then all of a sudden, my volume level dropped when making a call. For whatever reason, I pushed my volume control button on the side and the screen popped up 2 different volume settings, one of which was all the way down. Now I promise, it was fully up prior to making the call. I raised it up with my finger and could hear the louder ring. I think what is happening is that it automatically drops lower and is a safety feature so that it DOES NOT hurt your hearing.....that's it!!!
    05-01-2021 08:29 AM
  18. lgbalfa's Avatar
    I believe I have figured out the reason for the low dial tone on the Moto G Power. My wife's phone does the same thing and I just recently had it happen to me. My phone for the first few days worked normally, then all of a sudden, my volume level dropped when making a call. For whatever reason, I pushed my volume control button on the side and the screen popped up 2 different volume settings, one of which was all the way down. Now I promise, it was fully up prior to making the call. I raised it up with my finger and could hear the louder ring. I think what is happening is that it automatically drops lower and is a safety feature so that it DOES NOT hurt your hearing.....that's it!!!
    I tried this and still no luck.
    05-01-2021 07:49 PM
  19. kbz1960's Avatar
    I tried this and still no luck.
    Same here
    05-18-2021 02:16 PM
  20. mustang7757's Avatar
    I tried this and still no luck.
    Same here
    If you in ring calling or on call and use the volume button then does it go louder?
    05-18-2021 02:39 PM
  21. lgbalfa's Avatar
    If you in ring calling or on call and use the volume button then does it go louder?
    It does not.
    05-18-2021 05:30 PM
  22. mustang7757's Avatar
    It does not.
    This happens on speaker call or phone to ear?
    05-18-2021 05:39 PM
  23. lgbalfa's Avatar
    This happens on speaker call or phone to ear?
    Both.

    At this point, I am already accepting that this is just the way it is.
    mustang7757 likes this.
    05-18-2021 06:35 PM
  24. kbz1960's Avatar
    If you in ring calling or on call and use the volume button then does it go louder?
    It's only the ring, when they answer the volume is fine.
    mustang7757 likes this.
    05-18-2021 10:26 PM
  25. mustang7757's Avatar
    Both.

    At this point, I am already accepting that this is just the way it is.
    It's only the ring, when they answer the volume is fine.
    Was this with a recent update? Anyone try this in safe mode?
    05-18-2021 11:14 PM
34 12

Similar Threads

  1. App Icon Badges only working on SOME, not all apps
    By TenaciousTins in forum General Help and How To
    Replies: 14
    Last Post: 11-09-2021, 06:19 AM
  2. G series international models on t-mobile usa ?
    By frederickdawg in forum Moto G
    Replies: 3
    Last Post: 12-01-2020, 09:27 PM
  3. How can I change notification lights to remain ON instead of BLINKING?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-28-2020, 06:04 AM
  4. I'm on the hunt...
    By Evilguppy in forum Samsung Galaxy Tab S7 & S7+
    Replies: 3
    Last Post: 11-27-2020, 08:23 PM
  5. Notifications making notification sound whenever they're updated. How to fix?
    By Android Central Question in forum Ask a Question
    Replies: 2
    Last Post: 11-27-2020, 12:36 PM
LINK TO POST COPIED TO CLIPBOARD