07-02-2018 01:50 PM
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  1. DinoME's Avatar
    Just got upgraded to 5.0.2, cannot figure out why the exclamation mark, everything seems to be working fine, and this is my own home network. How to get rid of it..?
    01-23-2015 10:18 AM
  2. SpookDroid's Avatar
    Is this the one? It seems there's a connection issue there, but don't know why if you say everything seems to be working properly... Here's another thread on this.


    And a bit more of an explanation on the 'feature'.
    [Lollipop Feature Spotlight] Android Now Defaults To Mobile Data When Wi-Fi Has No Internet Access, Signal Icon Adds A '!' For No Connection
    01-23-2015 10:26 AM
  3. DinoME's Avatar
    As far as i understood, there might be some problem with my ISP.. But my laptop is connected to the same network, its working fine, my phone is working fine too, no problems no issues, its just that there is that exclamation mark...
    My mobile data is turned off, so its not using any of that, still the mark is there... now what?
    01-23-2015 11:07 AM
  4. SpookDroid's Avatar
    Have you tried forgetting the network and re-adding it? I think it might be running a test that it's failing. Maybe your 'overall' experience won't change but there might be a port that's being blocked or non-accessible for special phone stuff?

    I wish they hadn't just come up with an icon and rather add a description that you could access to figure out WHAT is wrong with the connection.
    01-23-2015 11:27 AM
  5. DinoME's Avatar
    I did that forgetting and adding it again, still shows the exclamation mark. btw, i have a star sign too now...
    01-23-2015 11:34 AM
  6. SpookDroid's Avatar
    Wow, icons piling up

    According to my Android guru, the exclamation mark means no Internet connection or some issue with a connection that it's attempting, and the star means 'Priority Notifications'.
    01-23-2015 11:40 AM
  7. DinoME's Avatar
    Atleast the star is decoded then... Please post here if you find anything regarding the exclamation mark.
    and, do you know anything about missing album art...?? im using google play music.
    01-23-2015 12:12 PM
  8. SpookDroid's Avatar
    As for the missing album art it seems that it affects some, but not all... it's weird. Some people could fix it by just clearing Play Music's cache, rebooting, and let it re-build the album art Database, you could try that.
    01-23-2015 04:00 PM
  9. Javier P's Avatar
    I think the exclamation mark means the same thing the orange colour meant in kitkat. WiFi is On and you're connected to your router but the phone can't access the Google servers.
    01-25-2015 11:03 AM
  10. DinoME's Avatar
    I can connect to everything, there is no connectivity problems. Its just that the exclamation mark is bugging me. As far as i understand if it cannot connect to google servers as you're saying, that means i wouldn't have been able to connect to the internet only? Can you clarify please...??
    01-25-2015 12:42 PM
  11. Javier P's Avatar
    Take a look here. Different fixes for the same problem.

    jhnstn00 likes this.
    01-25-2015 12:51 PM
  12. DinoME's Avatar
    Thanks a ton..!! I followed Step1 and it worked. Could you please post the XDA link here, in case anyone has the same query and wants to do it themselves? Many Many thanks!
    Javier P likes this.
    01-25-2015 01:35 PM
  13. Javier P's Avatar
    01-25-2015 03:58 PM
  14. saurabhjha's Avatar
    Just got upgraded to 5.0.2, cannot figure out why the exclamation mark, everything seems to be working fine, and this is my own home network. How to get rid of it..?
    I have got a solution for that issue.For that first of all u have to switch off the WiFi on your phone after that switch mobile data on and let it connect to the network properly after getting that E or H sign on the network now you have to switch on the WiFi and there you go exclamation mark on the WiFi will be gone.For this both mobile data and WiFi should be Switched on on your phone.I have tested this with my phone.Enjoy....
    02-10-2015 03:38 AM
  15. DinoME's Avatar
    Thanks for your reply. I had done all of those as you can already see from the conversation but the exclamation mark has reappeared for me, see if it happens for your phone too. Im a bit busy these days, will post and try to find out a solution when possible. If you find anything please do post here.
    02-10-2015 09:29 AM
  16. Auro_m's Avatar
    Hi my Moto G Gen 1 was facing some problems with my home wifi (like being connected but internet not working) with kitkat. But this was solvable since I just turned the wifi off and on on my phone. Now, since I have upgraded to Lollipop, the problem seems to be unsolvable. I couldn't connect properly so I tried forgetting my home network. After forgetting the network, I cant seem to catch my home wifi again. It wont even show up on my phone. Tried deleting all saved networks but still wont work. Its working fine on my other phone and on my laptop but somehow moto G lollipop doesnt pick up the wifi connection at all. Tried changing the SSiD of the wifi as well ! Please help !!
    02-20-2015 05:36 AM
  17. Auro_m's Avatar
    I changed the Wi-fi channel from 13 to 11 ... it worked !!!!
    03-12-2015 01:02 AM
  18. Vineet Aggarwal's Avatar
    I clicked on 'forget connection' in mistake - and now my internet name is not reflecting even after refreshing the list of available networks. I tried adding manually also - but it did not recognize

    As far as I recall, the + sign and the arrows (circular patten) are not showing at the bottom of the 'add network' screen, so I manually tried the 'add network' from the menu

    Pls URGENTLY help as my other devices are connected and working ok with this SSID

    03-25-2015 09:52 AM
  19. Vineet Aggarwal's Avatar
    Auro_m I am facing exactly the same issues as you

    Pls guide from where and how to change the wifi channel ?
    03-25-2015 09:55 AM
  20. DinoME's Avatar
    So, recently i upgraded to 5.0.2, the exclamation had gone (in the first version of lolipop) (by the above mentioned process), and now its back all over again, i cannot connect to my home wifi wherein there is a connection available. Need help again.
    03-27-2015 09:41 PM
  21. Jay Shah9's Avatar
    Hello guys i'm a moto user i face the same problem i see a exclamation mark even if im connected to wifi i am able use the internet and browse everything please help
    04-01-2015 08:55 PM
  22. Jay Shah9's Avatar
    Hello DinoME glad that you problem is solved. now im facing the same problem i'm able to connect to internet and browse everything check my emails etc., but still the exclamation marks doesn't go. Please can you post the procedure you followed by which you resolved the problem
    04-02-2015 04:08 AM
  23. DinoME's Avatar
    Dude, try clicking the link and following the instructions that are given there.
    04-27-2015 01:29 PM
  24. Arun Gupta3's Avatar

    I had the same problem ( Moto G lolipop , got it fixed, follow below steps
    Restart your phone -> settings -> Select Sim Card -> Mobile Data ( Disable it )
    05-28-2015 11:39 PM
  25. OneEarth2's Avatar
    I used to have both these problems on my Moto G 2nd gen (disappearing music art and disconnected Wifi with !) after updating to Lollipop. Eventually I just factory reset my phone, re-updated to Android L with no 3rd party apps installed, trimmed the fat out of my app list, and I've never gotten either issue since then. I figure it could've been a software conflict that my procedure accidentally fixed.
    05-29-2015 01:12 PM
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