Moto G 1st gen > system update option is missing

[Sohail Wali]

I have moto g 1st gen mobile, in about phone menu the system update option is missing . I currently using JB 4.3 and I want to update my phone. It is a US version. Also when I try to check update through OTA system update service it said that your device is up to date...! Please help me to get system update option.​

Regards,
Sohail Wali

 

[Javier P]

Have you disabled any Motorola app in your phone? Make sure all the Moto apps are updated in the Play Store.

 

[Sohail Wali]

Yes, I have all the Motorola app in my my phone.

 

[Javier P]

There's another way to check for updates. These are Motorola instructions.

https://motorola-global-portal.cust...2LzEvdGltZS8xNDI4OTk5MjAxL3NpZC8xcW85ZFFqbQ==