05-29-2015 05:21 AM
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  1. colepilk's Avatar
    colepilk
    Hi, I'm trying to update my moto G to lollipop but every time I do it I get the android laying down with the exclamation mark and I have been rooted but, I have factory reset twice. Please help me asap, I have been waiting for L since January!
    05-27-2015 09:36 PM
  2. colepilk's Avatar
    colepilk
    Bump

    Posted via the Android Central App
    05-28-2015 05:36 AM
  3. ColbyJvonBrown's Avatar
    ColbyJvonBrown
    Did you unroot? I don't believe just a factory reset will delete root. Also is your boot loader unlocked? The phone has to be completely "Stock" or the phone won't accept the update. I hope this helps.

    Posted via the Android Central App.
    Boost Mobile Moto G (4.4.4)
    Or The Sprint LG G3 (5.0.1)
    05-28-2015 07:23 AM
  4. colepilk's Avatar
    colepilk
    Originally Posted by ColbyJvonBrown
    Did you unroot? I don't believe just a factory reset will delete root. Also is your boot loader unlocked? The phone has to be completely "Stock" or the phone won't accept the update. I hope this helps.

    Posted via the Android Central App.
    Boost Mobile Moto G (4.4.4)
    Or The Sprint LG G3 (5.0.1)
    Could you explain how I would do this?

    Posted via the Android Central App
    05-28-2015 01:10 PM
  5. Fedginator's Avatar
    Fedginator
    Easiest method (though you will lose data) would be to flash the update via mfastboot (go to motorola developers website) or go into supersu and do full unroot before trying to install update - but you must have stock recovery and it may not work

    Posted via the Android Central App
    05-28-2015 01:15 PM
  7. colepilk's Avatar
    colepilk
    Originally Posted by Fedginator
    Easiest method (though you will lose data) would be to flash the update via mfastboot (go to motorola developers website) or go into supersu and do full unroot before trying to install update - but you must have stock recovery and it may not work

    Posted via the Android Central App
    Do you have an exact link?

    Posted via the Android Central App
    05-29-2015 05:21 AM
« Last two days i am facing some prob in dialer app in Moto G. Can I get some help with this? | Why can't my Moto G accept calls or text messages though I can call, text.? »

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