1. AC Question's Avatar
    My phone recently did a system update and now I can no longer receive group messages. My phone will ring that I have a message but if I push the text message icon there is no message to obtain! I need to be able to obtain my messages due to my childrens coaches sending group messages with important team info! PLEASE HELP
    03-15-2016 11:22 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which generation of Moto G, and which carrier? Is your mobile data on? Also, open the Messaging app, tap Menu>Settings, and look for a Group Messaging option--make sure it's still turned on.
    03-15-2016 01:00 PM
  3. persim's Avatar
    Sometimes my group messaging gets "stuck" on my Moto G in a bad signal area. Try toggling airplane mode, that will occasionally "unstick" my group messages that have trouble.
    03-15-2016 04:22 PM

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