1. Bernado umar's Avatar
    I'm using a Motorola Moto G (3 Generation). I haven't had any problems with the phone before yesterday. My battery is only lasting around 2 hours from 100% to 0. This is because there is a program or something in the OS which is using it up. It used to be called 10106 and that was draining the same amount as the screen. So thinking it was a virus I factory reset the phone. The name of this then changed to App optimisation and holed the same characteristics as "10106" it had a black android logo next to it and whenever I touched it to see the batter usage in more detail it would change the logo into a green head of the android. Anyway I don't know if it's a virus or a bug with Android 6.0 but it's killing my battery and that's not good with the phone I use at college. Please Help!
    08-22-2016 10:02 AM
  2. paininthenuts's Avatar
    It sounds like a virus, although I would have thought a factory reset would have removed it. I would suggest two things. Download a free antivirus from playstore, and if that doesn't work you can email Motorola with the problem.
    08-22-2016 11:58 AM
  3. Sam_Gs7's Avatar
    Hey! Como te va Bernardo. The best way to avoid this bloatware-crapware-virus
    whatever its called is Avoid to install these kind of apps. Android-OS
    by itself it has Built-In defenses against viruses.

    Anyway start with this Fix by B.Diddy is for Moto-x..but may work for G-ver. too
    Link: http://forums.androidcentral.com/mot...my-moto-x.html - Adios
    08-22-2016 12:05 PM
  4. Abhijeet Nagawade's Avatar
    Boot in safe mode and see if battery lasts longer.
    If battery lasts longer in safe mode then factory reset the handset and carefully choose which apps you install after factory reset.
    08-31-2016 12:50 PM
  5. Javier P's Avatar
    Usually when you see any '10xxx' process in your battery stats it refers to an app that was recently uninstalled. In most cases it disappears after your next full charge.
    08-31-2016 02:01 PM

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