New update

[StayClassy101]

same August security. update on the usa

 

[weknsmith]

I've been in a DM discussion with @motorolaUS regarding the lack of Android security updates for the G5 plus. I think more owners need to put more pressure on them. Considering some of the major security issues that have recently been patched, it is ridiculous that the device is 8 months out of date for the security updates.

 

[Rinsun]

I've been in a DM discussion with @motorolaUS regarding the lack of Android security updates for the G5 plus. I think more owners need to put more pressure on them. Considering some of the major security issues that have recently been patched, it is ridiculous that the device is 8 months out of date for the security updates.

I had phoned Motorola India when we were stuck on the March security patch for a long time. The person at Customer Care did not have a clue about the updates.
We received the August security patch after their G4 Plus received the September security patch in India.

 

[Rinsun]

My Moto G5 Plus is receiving the 1st Nov security patch now, region India. the update is 159.2 MB.

 

[Javier P]

Same here in Brazil. My wife's G5+ received the update this week.

 

[Rinsun]

Same here in Brazil. My wife's G5+ received the update this week.

Some G5+ users received the update last week in India, but it seems most are receiving it today.
My son's Mi A1 received the Dec update about 10 days ago.

 

[korab84]

Nothing in USA yet (Software Channel: retus)

 

[Rinsun]

Nothing in USA yet (Software Channel: retus)

Software channel retin here.

 

[korab84]

Software channel retin here.

India probably has a much bigger presence of Motorola phones than USA...therefore Lenovo updates them quicker

 

[joosujin]

I currently have a cricket prepaid sim in my device (att towers)

I'm seriously considering switching from my S5 to G5+. I'm with Total Wireless using Verizon network. Where can I get security patch updates and future OS upgrade if I use this on prepaid carriers like Total Wireless? I used to manually apply new updated firmwares from SamMobile for my Galaxy S5. But, I cannot find it from Motorolla or Lenovo. Thanks!

 

[acejavelin]

I'm seriously considering switching from my S5 to G5+. I'm with Total Wireless using Verizon network. Where can I get security patch updates and future OS upgrade if I use this on prepaid carriers like Total Wireless? I used to manually apply new updated firmwares from SamMobile for my Galaxy S5. But, I cannot find it from Motorolla or Lenovo. Thanks!

Motorola does not support manual updates at all, you must take them via OTA. Moto offers OTA updates regardless of carrier (although some carriers do take longer than others to get the updates).

In some cases OTA files leak out or are captured and you can side load them, but this is not consistent or reliable.

 

[Premium1]

I'm seriously considering switching from my S5 to G5+. I'm with Total Wireless using Verizon network. Where can I get security patch updates and future OS upgrade if I use this on prepaid carriers like Total Wireless? I used to manually apply new updated firmwares from SamMobile for my Galaxy S5. But, I cannot find it from Motorolla or Lenovo. Thanks!

You will get them regardless of what network you are on once they push them out.

 

[Ry]

Motorola does not support manual updates at all, you must take them via OTA. Moto offers OTA updates regardless of carrier (although some carriers do take longer than others to get the updates).

In some cases OTA files leak out or are captured and you can side load them, but this is not consistent or reliable.

Not entirely true. Verizon models have the option to update via computer/cable.

But yes, there is no such official option for the unlocked and other carrier models.

 

[Ry]

You will get them regardless of what network you are on once they push them out.

Not entirely true. Updates can and have been held back depending on what SIM is in the phone.

See various Moto X Pure Edition updates.

 

[Premium1]

Not entirely true. Updates can and have been held back depending on what SIM is in the phone.

See various Moto X Pure Edition updates.

That is true but the g5+ is unlocked and not tied to any carrier

 

[Ry]

That is true but the g5+ is unlocked and not tied to any carrier

The Moto X Pure Edition is also unlocked and not tied to any carrier.

 

[Premium1]

The Moto X Pure Edition is also unlocked and not tied to any carrier.

Yes but it was also sold throuhg carriers. The g5+ was never sold through any carriers.

 

[Ry]

Yes but it was also sold throuhg carriers. The g5+ was never sold through any carriers.

Which carriers sold the Moto X Pure Edition?

(Not the Moto X Style)

 

[acejavelin]

Which carriers sold the Moto X Pure Edition?

(Not the Moto X Style)

None... the Moto X Pure was only a retail device.

 

[korab84]

It's January and still no Android 8 nor December updates for the US (retus software channel)