06-07-2018 07:11 AM
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  1. luvkv's Avatar
    luvkv
    Is anyone facing over heating problem in theirmoto g5 plus.
    When I use my phone it heats and start hanging.. I hv to restart my phone to cool it down..

    One time it was heating so much. I have to put it under running water.. 😁
    05-19-2018 04:35 AM
  2. acejavelin's Avatar
    acejavelin
    When is the last time you cleared the cache partition?
    05-19-2018 10:02 AM
  3. Rinsun's Avatar
    Rinsun
    Trusted Member
    No such problem in my Moto G5 Plus. The only time it gets warm is during charging.
    05-19-2018 12:11 PM
  4. Javier P's Avatar
    Javier P
    Ambassador
    Originally Posted by luvkv
    Is anyone facing over heating problem in theirmoto g5 plus.
    When I use my phone it heats and start hanging.. I hv to restart my phone to cool it down..

    One time it was heating so much. I have to put it under running water..
    It could be some hardware/battery problem, but better try a couple of things before sending it for repair. As acejavelin said a cache partition wipe (and clearing cached data from the storage settings) could help. Also, next time the phone gets very hot check your battery stats just in case an app is going wild in the background.
    05-20-2018 07:52 AM
  5. luvkv's Avatar
    luvkv
    done every thing it was an app. .. which one I don't know.. I just reset my phone. and heating problem gone..
    06-07-2018 05:56 AM
  7. acejavelin's Avatar
    acejavelin
    Originally Posted by luvkv
    done every thing it was an app. .. which one I don't know.. I just reset my phone. and heating problem gone..
    Cool!

    Did you try clearing the cache partition first?
    06-07-2018 07:11 AM
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