1. AR3142's Avatar
    Hi,
    I have a Moto G4 Play without a sim card. Wifi speed @ home is very slow. My computers get 100+ GPS & the phone only 20 GPS. I've checked in Safe Mode but no difference. Any help would be appreciated.

    Thanks
    07-31-2017 10:31 AM
  2. N4Newbie's Avatar
    I assume you mean Mbps (megabits per second).

    How are you measuring the speed?

    Download an app like Network Signal Info ( https://play.google.com/store/apps/d...android.telnet ), go to the Wi-Fi tab to see your connection speed.

    Then try the Ookla SpeedTest app ( https://play.google.com/store/apps/d...roid.speedtest ) to measure actual throughput.
    07-31-2017 11:18 AM
  3. AR3142's Avatar
    Yes, Mbps. Sorry.
    I ran the Network Signal Info: 72 Mbps
    All other tests ( HTML5 or Flash ) come up around 20 Mbps
    07-31-2017 12:24 PM
  4. N4Newbie's Avatar
    So, you have a reasonably fast Wi-Fi connection, but slow actual throughput speeds.

    This could be due to your browser (are you using Chrome?). What happens if you try another browser like maybe this one https://play.google.com/store/apps/d...droid.ghostery

    It could also be due to specific browser settings you are using or even the websites you are visiting. Sites with an abundance of ads, for example, can greatly reduce overall throughput.
    07-31-2017 12:48 PM
  5. AR3142's Avatar
    I use Chrome. No change w/ different browsers.
    I turn on the phone, go to Chrome, run speed test.
    07-31-2017 01:10 PM
  6. Cainamzak's Avatar
    If I understand the question correctly, I think you are limited by the wireless N @ 2.4 ghz of the phone.

    You would need wireless AC @ 5 ghz to get faster downloads, which the MG4 doesn't have.
    08-03-2017 09:54 AM
  7. AR3142's Avatar
    Are you saying the max. download speed on this phone is around 20 Mbps?
    08-03-2017 10:21 AM
  8. N4Newbie's Avatar
    Are you saying the max. download speed on this phone is around 20 Mbps?
    IMO, your download rate should at least approach your connection rate.
    08-03-2017 10:59 AM
  9. AR3142's Avatar
    I went to the library to check on Wifi. They have a similar download speed ( 65 Mbps ). My speed when checked on multiple speedtest sites was only 9 Mbps. The slow download speed seems to be a Moto problem.
    08-03-2017 03:15 PM
  10. Cainamzak's Avatar
    My MG4P has 18.32 as the only WiFi reading.

    Edit: just pulled a 20.13 with a full signal.
    08-03-2017 05:20 PM
  11. AR3142's Avatar
    What is the ethernet download speed from your ISP?
    Thanks
    08-03-2017 06:40 PM
  12. Cainamzak's Avatar
    The trunk line is supposed to be 75k. The MG4P sits on the N - 2.4 ghz side of the router
    08-03-2017 09:11 PM
  13. AR3142's Avatar
    Do you mean 75 Mbps? If you run an app like Network Signal Info or IP Tools what is your download speed?
    Thanks
    08-04-2017 09:33 AM
  14. N4Newbie's Avatar
    Do you mean 75 Mbps? If you run an app like Network Signal Info or IP Tools what is your download speed?
    Thanks
    Check the third post in this thread; he says 72 Mbps.
    08-04-2017 12:43 PM
  15. AR3142's Avatar
    N4Newbie, I was asking Cainamzak this question since he said 75k.
    08-04-2017 01:57 PM
  16. Cainamzak's Avatar
    Hi AR - I have a clean install, after the Wish app I'm not adding any more apps.

    I do have speedtest on my phone, I will try to grab a screenshot of it for you ...

    Update: Odd the android app doesn't allow me to attach a screenshot

    Moto G4 Play Slow Wifi-screenshot_20170804-172200.png

    Update 2: added pic off comp
    08-04-2017 05:18 PM
  17. AR3142's Avatar
    Great. Appreciate that. What I'd really need to know is the strength of the signal. If you have any computers hooked up to ethernet that would help. I have a 140 Mbps download on ethernet & don't think my Wifi should be as low as 20 Mbps @ home. I also checked the speed @ the library & it was 10 Mbps w/ a Wifi signal strength from IP Tools of 65 Mbps.
    08-04-2017 07:34 PM
  18. Cainamzak's Avatar
    Sorry I was gone for a couple days.

    My system is limited by my docsis 2.0 modem, which will eventually need to be replaced.

    Both lan and the 5ghz sides were pulling 32's peak.
    08-08-2017 12:44 PM

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