I had a Moto G LTE before, and to switch on and off data was really easy. I switched off data when at home or elsewhere with a WiFi connection, and only used data when there was no WiFi available.
I now have a Moto G4 Plus and there does not seem to be any way to do this.
If I go to settings, then data usage, then mobile data, then the Sim, there is a little flower or cog icon in the place where I used to turn data on and off. However if I turn this off so it is greyed out, it says "Sim Slot 1 disabled", and I don't then seem to be able to send texts or phone.
I thought perhaps the phone was automatically connecting to wifi if there was wifi available, and overriding data, but I have just received a message from my (new) provider saying that I have already used up 60% of my data for this month - and I have a 4 GB allowance !!!!
I have looked in the manual, looked online, and I can't find anything at all to throw light on this. Please can anybody help? I'm in the UK and my provider is iD. Thanks!
I now have a Moto G4 Plus and there does not seem to be any way to do this.
If I go to settings, then data usage, then mobile data, then the Sim, there is a little flower or cog icon in the place where I used to turn data on and off. However if I turn this off so it is greyed out, it says "Sim Slot 1 disabled", and I don't then seem to be able to send texts or phone.
I thought perhaps the phone was automatically connecting to wifi if there was wifi available, and overriding data, but I have just received a message from my (new) provider saying that I have already used up 60% of my data for this month - and I have a 4 GB allowance !!!!
I have looked in the manual, looked online, and I can't find anything at all to throw light on this. Please can anybody help? I'm in the UK and my provider is iD. Thanks!
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