1. TheZillionthSue's Avatar
    I had a Moto G LTE before, and to switch on and off data was really easy. I switched off data when at home or elsewhere with a WiFi connection, and only used data when there was no WiFi available.

    I now have a Moto G4 Plus and there does not seem to be any way to do this.

    If I go to settings, then data usage, then mobile data, then the Sim, there is a little flower or cog icon in the place where I used to turn data on and off. However if I turn this off so it is greyed out, it says "Sim Slot 1 disabled", and I don't then seem to be able to send texts or phone.

    I thought perhaps the phone was automatically connecting to wifi if there was wifi available, and overriding data, but I have just received a message from my (new) provider saying that I have already used up 60% of my data for this month - and I have a 4 GB allowance !!!!

    I have looked in the manual, looked online, and I can't find anything at all to throw light on this. Please can anybody help? I'm in the UK and my provider is iD. Thanks!
    09-01-2016 05:47 AM
  2. NucleBAH's Avatar
    To turn off data, swipe down to quick settings (two fingers - or a swipe and another swipe) and press on the triangle with your carrier below it, in my case, BT, and in there at the top there will be a switch for mobile data.
    Attached Thumbnails Please help! Elementary data problem!-71231.jpg  
    09-01-2016 11:45 AM

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