1. AC Question's Avatar
    Dear All
    I am facing issue in moto g5 plus. After i click storage setting in mobile i do not see any storage details and after 5-10 min, my mobile restarts. Please help
    04-29-2017 11:59 PM
  2. Javier P's Avatar
    Welcome to the forums. Do you have an SD card? If so, unmount it, restart the phone and see if the problem persists.
    04-30-2017 09:49 AM
  3. Ashish Aggarwal2's Avatar
    No there is no sd card in the phone
    04-30-2017 10:34 AM
  4. Javier P's Avatar
    Thanks for registering! Does the problem persists after a restart? Does it happens after booting into safe mode? This would rule out any conflict with a third party app that you downloaded.
    04-30-2017 10:37 AM
  5. Ashish Aggarwal2's Avatar
    Yes the problem persists on restart. I have not tried to start in safe mode. How to do it ?
    04-30-2017 10:39 AM
  6. Javier P's Avatar
    These instructions should work for the G5 as well.

    https://motorola-global-portal.custh...p/30,6720,9686
    04-30-2017 10:41 AM
  7. VijK's Avatar
    It persisted till I ejected the SD card (Strontium 64Gb) and cleared a lot of space inspite of having 4+ Gb free before the issues anyway
    07-31-2017 01:05 PM

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