1. rxgadget's Avatar
    Cannot get anything access the Google Now page by swiping right or holding the home button. The phone freezes and eventually pulls up but cannot access anything and freezes again. I have to turn it off and on to get the phone to work again..
    05-14-2017 05:15 PM
  2. B. Diddy's Avatar
    Try going to Settings>Apps, select the Google app, then Storage, then Clear Cache/Clear Data.
    05-15-2017 11:39 AM
  3. rxgadget's Avatar
    Try going to Settings>Apps, select the Google app, then Storage, then Clear Cache/Clear Data.
    Tried wipe cache on phone as well. No luck.. Very weird
    05-16-2017 12:29 PM
  4. B. Diddy's Avatar
    Just to be sure -- you cleared the data from the app as well, right?
    05-16-2017 02:29 PM
  5. rxgadget's Avatar
    Yes I cleared data in app. I have done it many times. It's odd that it just freezes no matter what way I try to access Google Now
    05-17-2017 02:23 PM
  6. B. Diddy's Avatar
    What happens if you tap the Google app directly in the App Drawer? Same result?
    05-17-2017 03:45 PM
  7. rxgadget's Avatar
    What happens if you tap the Google app directly in the App Drawer? Same result?
    Absolutely same delay freezing of app. I have to find the Lenovo forum to place the issue ticket and see how many others are affected
    05-17-2017 10:45 PM
  8. zsekevin's Avatar
    Have you had any luck fixing the issue? Mine does something similar. Google starts and then freezes for about 2-3 seconds before continuing on.
    07-24-2017 11:26 PM
  9. rxgadget's Avatar
    I can't focus out anything. I put the issue on Motorola board but no replies
    07-25-2017 01:45 AM
  10. bujin's Avatar
    I'm having the same issue. It's a shame, because other than that the phone is very snappy.
    07-30-2017 11:02 AM
  11. rxgadget's Avatar
    I'm having the same issue. It's a shame, because other than that the phone is very snappy.
    Still can't manage to get it fixed. Motorola was o help at all
    07-31-2017 09:34 AM
  12. bujin's Avatar
    Still can't manage to get it fixed. Motorola was o help at all
    Yeah, I wish I could turn off the ability to swipe to GN entirely....I can't stand that it's there and non-functional. I may start playing around with Nova Launcher just to get around that, but I'm hoping this is a GN issue, rather than a G5 one, and that an update will take care of it.
    08-02-2017 07:45 AM
  13. rxgadget's Avatar
    Still can't manage to get it fixed. Motorola was o help at all
    With the August update (that gives March date) the Google Assistant and Google Now cards work again.. wanted to let anyone else with the problem know
    08-20-2017 07:03 PM

Similar Threads

  1. Doogee F5 google play services problem
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 05-14-2017, 06:49 PM
  2. Why cant i create/Export google accs
    By AC Question in forum Ask a Question
    Replies: 1
    Last Post: 05-14-2017, 06:35 PM
  3. Replies: 1
    Last Post: 05-14-2017, 05:13 PM
  4. Replies: 1
    Last Post: 05-14-2017, 01:52 PM
  5. Is quick connect not available on s7 edge?
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 05-14-2017, 01:14 PM
LINK TO POST COPIED TO CLIPBOARD