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  1. Premium1's Avatar
    Just got a new update on my g5 plus. Security update... May 1st... Come on Moto
    07-25-2017 01:28 PM
  2. Hernan Mondragon's Avatar
    What channel is you phone on? mine is USRET but i dont leave in the U.S. My phone is an XT1687
    07-25-2017 03:09 PM
  3. Premium1's Avatar
    What channel is you phone on? mine is USRET but i dont leave in the U.S. My phone is an XT1687
    I currently have a cricket prepaid sim in my device (att towers)
    07-25-2017 08:40 PM
  4. Graham Thomas's Avatar
    Still waiting for that May security update here (and yes, I have checked for a system update). My model's the XT1684, bought in the UK.
    08-02-2017 10:25 AM
  5. Hobson123's Avatar
    I haven't got the may update either
    08-10-2017 03:17 PM
  6. Macdtek's Avatar
    nothing here either. but have noticed a lot of app updates being made ready for android O.
    08-15-2017 05:15 PM
  7. rxgadget's Avatar
    My G5 Plus I purchased from Best Buy shortly after it was out and I put it on my Verizon account. Update showed up yesterday and I just updated to March 2017 build NP25.137-43-5.
    08-16-2017 10:04 PM
  8. John Kollias's Avatar
    I purchased my g5plus a month ago from Amazon and it came with the May 2017 security patch installed.
    08-28-2017 07:45 PM
  9. alexuio's Avatar
    Anyone with XT1681 - retla has received any update? I´m still on January security patch...
    09-10-2017 07:58 PM
  10. Javier P's Avatar
    My wife's G5+ just received the August security patch (Brazilian model).
    09-14-2017 02:14 PM
  11. Macdtek's Avatar
    Still waiting for that May security update here (and yes, I have checked for a system update). My model's the XT1684, bought in the UK.
    Same model number and in the UK. No problems though
    09-16-2017 07:45 AM
  12. Macdtek's Avatar
    I've emailed Moto about updates for UK users and hers the reply.

    Greetings from Moto & Lenovo customer support.
    I understand that you have not received any security patch update yet from January. The OTA update rollout is a phased process, so it may take some time before it is made available to all the devices across the world. Please be rest assured, you will get an update soon. We don't have exact dates, but we're working to roll it out to all eligible devices globally as quickly as possible.

    *

    Software updates are released in batches. Not all phones can receive the update at the same time as the servers would not be able to handle it. Once the update is released, you will receive a notification or you may also go to Settings > About Phone > System Updates to check for any pending updates.

    *
    For any further assistance or information please do not hesitate to contact us. Below are the contact information of Moto & Lenovo UK support for future reference
    09-16-2017 01:01 PM
  13. Rinsun's Avatar
    I've emailed Moto about updates for UK users and hers the reply.

    Greetings from Moto & Lenovo customer support.
    I understand that you have not received any security patch update yet from January. The OTA update rollout is a phased process, so it may take some time before it is made available to all the devices across the world. Please be rest assured, you will get an update soon. We don't have exact dates, but we're working to roll it out to all eligible devices globally as quickly as possible.

    *

    Software updates are released in batches. Not all phones can receive the update at the same time as the servers would not be able to handle it. Once the update is released, you will receive a notification or you may also go to Settings > About Phone > System Updates to check for any pending updates.

    *
    For any further assistance or information please do not hesitate to contact us. Below are the contact information of Moto & Lenovo UK support for future reference
    This is a standard reply Motorola gives whenever you enquire about updates.
    Here in India we are on the March security patch. I just hope the latest security patch rolls out soon.
    It was better with my G4 Plus because it was getting updates every 3 months.
    09-16-2017 09:57 PM
  14. korab84's Avatar
    New update for me today...security updates up to August 1
    10-04-2017 06:44 PM
  15. Rinsun's Avatar
    New update for me today...security updates up to August 1
    Still on March security patch in India. The G4 Plus here has the September security patch.
    10-04-2017 10:07 PM
  16. Graham Thomas's Avatar
    I also got an update yesterday, but this only changed my security patch date from January to May. I'm in the UK and my G5+ is on the 'retgb' channel. I was doing a manual check when it appeared, but I suppose it would eventually have been offered automatically.

    I'm not holding my breath waiting for Android 8, or even Android 7.1, which is what the 2017 E and C series have got. Motorola has so many different models and regional variations that I have very low expectations and regard any update at all as a bonus.
    10-06-2017 06:38 AM
  17. Macdtek's Avatar
    got the update yesterday again while doing a manual check.
    10-07-2017 03:58 PM
  18. Rinsun's Avatar
    August Security Patch is downloading now on my G5 plus.
    10-09-2017 02:07 PM
  19. Graham Thomas's Avatar
    I've just today got the August security patch. I'm on the 'retgb' channel. That's two updates in a fortnight! Whatever next? Android 7.1? 8.0?

    Still not holding my breath for either of those.
    10-19-2017 08:00 AM
  20. Macdtek's Avatar
    same here it arrived yesterday.
    10-19-2017 09:33 AM
  21. StayClassy101's Avatar
    same August security. update on the usa
    10-20-2017 08:57 AM
  22. weknsmith's Avatar
    I've been in a DM discussion with @motorolaUS regarding the lack of Android security updates for the G5 plus. I think more owners need to put more pressure on them. Considering some of the major security issues that have recently been patched, it is ridiculous that the device is 8 months out of date for the security updates.
    windows in jazz likes this.
    11-02-2017 06:06 PM
  23. Rinsun's Avatar
    I've been in a DM discussion with @motorolaUS regarding the lack of Android security updates for the G5 plus. I think more owners need to put more pressure on them. Considering some of the major security issues that have recently been patched, it is ridiculous that the device is 8 months out of date for the security updates.
    I had phoned Motorola India when we were stuck on the March security patch for a long time. The person at Customer Care did not have a clue about the updates.
    We received the August security patch after their G4 Plus received the September security patch in India.
    11-02-2017 09:06 PM
  24. Rinsun's Avatar
    My Moto G5 Plus is receiving the 1st Nov security patch now, region India. the update is 159.2 MB.
    vikrambsl likes this.
    12-21-2017 08:16 AM
  25. Javier P's Avatar
    Same here in Brazil. My wife's G5+ received the update this week.
    12-21-2017 10:54 AM
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