1. Jerlin J's Avatar
    Hi I bought moto g5plus recently. I put 4G data card. Even though when there is full signal the mobile data doesn't work.
    09-25-2017 06:10 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Which carrier is the SIM for? Have you checked your APN settings to make sure they're correct? https://www.androidcentral.com/what-...do-i-change-it
    09-25-2017 08:00 PM
  3. Jerlin J's Avatar
    Carrier is Airtel. I did check the APN settings it's still not working.
    09-27-2017 09:52 PM
  4. B. Diddy's Avatar
    I assume you haven't exceeded any monthly data limit, correct? Have you asked Airtel about this?

    Also, go to Settings>Mobile Networks>Preferred Network Type (the exact menu option might be called something a little different) and make sure it's set to Automatic, or includes 4G.
    09-27-2017 10:25 PM

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