1. rxgadget's Avatar
    What are the steps to doing a wipe cache. I don't want to go through a factory reset but want to try a wipe cache to see if it will clear up some issues. TIA.
    11-14-2017 07:32 PM
  2. Javier P's Avatar
    What are the steps to doing a wipe cache. I don't want to go through a factory reset but want to try a wipe cache to see if it will clear up some issues. TIA.
    See if these steps work for you.

    https://motorola-global-portal.custh.../30,6720,10165
    acejavelin, johnjuan and rxgadget like this.
    11-14-2017 08:43 PM
  3. rxgadget's Avatar
    Thanks.. I did do the wipe cache and no luck. Going to have to subject my son to a factory reset on his phone to get the update. I even tried allowing on WiFi and mobile data. Weird
    11-21-2017 11:46 AM
  4. Javier P's Avatar
    Thanks.. I did do the wipe cache and no luck. Going to have to subject my son to a factory reset on his phone to get the update. I even tried allowing on WiFi and mobile data. Weird
    See your other thread before that.
    11-21-2017 11:54 AM
  5. rxgadget's Avatar
    Resolves with a factory reset
    11-22-2017 03:50 AM

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