1. sexybwo3's Avatar
    I can't do nothing on this Moro g 5 that is not letting me past this screen about setup wizard has stopped, I try to press the Ok sign on the bottom of the message and nothing is happening..
    12-16-2017 11:07 PM
  2. acejavelin's Avatar
    I can't do nothing on this Moro g 5 that is not letting me past this screen about setup wizard has stopped, I try to press the Ok sign on the bottom of the message and nothing is happening..
    Have you tried performing a hard external factory reset? https://motorola-global-portal.custh.../30,6720,10165 and scroll down to the "External Reset" section, and try again. Do not interrupt the factory reset, it may take a while, but it will let you know when it is done. The behavior you are experiencing is common if the reset did not complete normally.
    12-17-2017 12:28 AM

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