1. HighwayBob's Avatar
    I'm transitioning from a Blackberry Passport to the G5S Plus. I'm in the process of transferring my data and contacts over and when I took my AT&T SIM out of the Passport and put it into the G5S Plus everything worked but I get no indication that I'm getting 4G/LTE service like I have on all my previous devices.

    Any AT&T users of this device out there that can shed some light on this?

    Thanks in advance for any info.
    12-25-2017 09:43 PM
  2. Javier P's Avatar
    What options do you get in settings - more (wireless & networks) - cellular networks - preferred network type?
    djrakowski likes this.
    12-25-2017 09:58 PM
  3. HighwayBob's Avatar
    Hmmm... I'll have to put the SIM back next chance I get and take a look.

    I am still not 100% ready to switch devices full time! I will post an update when I get that SIM back in.

    Thank you for your help thus far. This forum is invaluable.
    djrakowski likes this.
    12-25-2017 10:32 PM
  4. djrakowski's Avatar
    Good morning, Bob... take a look at your APN settings - go to the Settings menu, and hit the "..." under Wireless & networks, then Cellular Networks -> Access Point Names. I found the correct settings here: https://www.att.com/esupport/article...less/KM1062162

    I'm using my G5S Plus with a prepaid plan from Mint SIM, and I had to enter APN settings manually, so that could be the case for you, too.

    Let us know whether any of these suggestions are helpful!
    Javier P likes this.
    12-26-2017 09:15 AM
  5. HighwayBob's Avatar
    There is no "preferred network type" under cellular networks or anywhere else I can find.

    I only see " Data roaming" and Access Point Names"
    12-26-2017 11:57 PM
  6. HighwayBob's Avatar
    I will take a look at your link when I get time tomorrow. Thank you for that.

    I do see "AT&T Nextgenphone" under APN and it's selected. Since I just put my AT&T SIM back into this device a few minutes ago I now see an "LTE" indicator on my home screen, which I did NOT see the last time I put this SIM in a few days ago.

    So it looks like there is some mystery going on here!

    In any event, all seems okay now. I want to thank you all for the help and assistance!

    When I get the case I ordered a few days ago I will jump in and actually make this phone my daily driver and see how it goes.

    Thanks again to all. You WILL be hearing from me again!
    djrakowski and Javier P like this.
    12-27-2017 12:01 AM

Similar Threads

  1. Android 4 default notes app - Where are the notes on my Android 6?
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 01-28-2018, 10:37 PM
  2. Why can't I send a video message on my samsung8 plus
    By Android Central Question in forum Ask a Question
    Replies: 1
    Last Post: 12-26-2017, 12:58 AM
  3. How do I turn on the wrist flick display?
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 12-25-2017, 08:59 PM
  4. I see unknown emails on my account list
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 12-25-2017, 08:24 PM
  5. Locked out of SamsungNote8 because I accidentally turned on voice assistance
    By Android Central Question in forum Ask a Question
    Replies: 0
    Last Post: 12-25-2017, 07:03 PM
LINK TO POST COPIED TO CLIPBOARD