1. aspergerian78's Avatar
    I recently purchased a G5S+ from B&H. The original tape on the G5S+ had never been opened. The phone doesn't offer an update to Oreo 8.1. Can this problem be fixed?My G5S plus won't upgrade to Oreo-screenshot_20190712-064636.jpg
    07-14-2019 02:20 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Do you know if it was originally sold directly by a carrier (as opposed to being unlocked and "carrier-agnostic")? If it's associated with a carrier, you typically have to be on that carrier's network in order to get the official system update. What's the exact model number?
    07-15-2019 12:42 PM

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