Removing Duo account on G7 Power, but still keeps re-appearing

lgbalfa

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Every few days, even though I delete / remove "Duo" from my accounts on this phone, it keeps re-appearing.

I don't want it on my phone and it is very annoying that it keeps coming back.

How do I get rid of it completely?

Thanks
77f9e0230cc761cc3017d7eb26b4ac28.jpg
 
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B. Diddy

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Was Duo preinstalled on the phone? If so, can you Disable it in Settings>Apps​?
 

lgbalfa

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Yes - preinstalled.

Every time I go to "remove account" it always comes back.

It is even listed in "Disabled apps" but keeps coming back.

0-02-01-9f5849ec9d3eaed48a52c0b043dc97dde29db572e8238c89204fd052687092d0_442e82e0.jpg
 

B. Diddy

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

If you don't use Duo at all, have you tried deleting your Duo account (in the Duo app's settings)?
 

mustang7757

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

What is weird is that I never even had a Duo account set-up so what I just did was set one up and then I just deleted it.

As you can see from my previous post, I disabled it but it still keeps coming back.

View attachment 304524
I would recommend you block your number and repost the screenshot
 

lgbalfa

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

Sorry if this seems like a simple question but where do you remove your current picture from?
 

lgbalfa

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

OK, which photo am I removing and how will that fix the issue of DUO always reappearing?
 

lgbalfa

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

OK, I deleted the message showing the phone #.

Hoping someone has a fix regarding DUO.
 

mustang7757

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Re: Removing "Duo" account on G7 Power, but still keeps re-appearing

OK, I deleted the message showing the phone #.

Hoping someone has a fix regarding DUO.
Ok cool
I'm going check my Google phone , see if j can see anything there as it close to your Moto phone
 

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