1. this_is_nascar's Avatar
    I just opened this as a Christmas present from my wife and it had zero juice left. It didn't even light up one testing light.

    Should I be concerned?

    Merry Christmas everyone...
    12-25-2018 05:26 AM
  2. konradinho16's Avatar
    I just opened this as a Christmas present from my wife and it had zero juice left. It didn't even light up one testing light.

    Should I be concerned?

    Merry Christmas everyone...
    No you shouldn't. It's typical, Just charge it with ur phone.
    12-25-2018 05:29 AM
  3. this_is_nascar's Avatar
    Thanks. Not sure what happened to the font of my original post. Weird.
    12-25-2018 05:39 AM
  4. bill-e's Avatar
    No problem, mine was shipped empty as well.
    this_is_nascar likes this.
    12-25-2018 10:17 AM
  5. this_is_nascar's Avatar
    Just an update. It seems to he working and recharging just fine.
    12-29-2018 05:23 AM
  6. bill-e's Avatar
    Good to hear. It is possible that with all the new Lion battery shipping regulations that they have to ship them without a charge in them.
    12-29-2018 07:57 AM
  7. this_is_nascar's Avatar
    As the mod is charging the main battery, how low will it go before stopping or is there no discharge protection circuitry?
    12-31-2018 05:10 AM
  8. bill-e's Avatar
    Mine goes to 0% indicated, don't know really what the state of the battery is when that is displayed.
    12-31-2018 07:27 AM
  9. this_is_nascar's Avatar
    Ok, thx.
    12-31-2018 07:53 AM
  10. Ry's Avatar
    They go to 0.
    01-04-2019 01:55 PM
  11. babracmmm's Avatar
    I just bought the moto power pack. Put it on my phone and charged over night. I don't get any lights when I push the power button on the inside. Does that mean this thing is dead?
    02-23-2019 06:09 AM
  12. babracmmm's Avatar
    It's dead. Out of the box. Sending back.
    02-23-2019 09:29 PM
  13. bill-e's Avatar
    It's dead. Out of the box. Sending back.
    Is it visible on your phone? If not the Z3 may not have recognized it. Remove any case/bumper and attach. I had to actually turn off my phone and attach my 360 camera and then turn it on to get the mod to be recognized, after that it was fine. Just a thought before you return it.
    02-23-2019 09:38 PM
  14. babracmmm's Avatar
    I don't understand what you mean by "visible on [my] phone." I don't see anything when it is attached. I tried shutting my phone off, then back on, and I still don't see anything related to a mod connected. Not even sure where to look.
    02-23-2019 09:49 PM
  15. bill-e's Avatar
    I cant stress enough about removing the bumper if you have one, the Verizon bumper has to be modified for most mods to fit properly

    Here's what you should see in Settings->Battery
    Moto Mod Battery 2200-screenshot_20190223-225733.png
    babracmmm likes this.
    02-23-2019 10:01 PM
  16. this_is_nascar's Avatar
    I cant stress enough about removing the bumper if you have one, the Verizon bumper has to be modified for most mods to fit properly

    Here's what you should see in Settings->Battery
    Click image for larger version. 

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    The Verizon bumper works just fine, out of the box, with this 2200 mAH battery mod.
    babracmmm likes this.
    02-24-2019 06:45 AM
  17. babracmmm's Avatar
    Thanks guys. I don't have a bumper case on yet. I never saw anything like what you are showing. I reread bill-e post, so I turned my phone off and put the battery on while it was off (last time I turned the phone back on before I put it on). Attached battery and have not turned phone back on. Plugged it in and now there are 2 circles showing charging levels. That must have been the trick. I'll see in a few hours after it charges if this did the trick.

    I'm trying to stretch out the life on my Force Z. The only thing I'm having a hard time with is I have hard time seeing the screen in the daylight, even with the brightness set to 100%.
    02-24-2019 08:24 AM
  18. bill-e's Avatar
    The Verizon bumper works just fine, out of the box, with this 2200 mAH battery mod.
    I've read and participated in enough posts to know that the bumper (which I have 3 of) can be an issue when trying to get mods to work for the first time. Having said that, when I'm helping someone troubleshoot and I obviously don't know either their situation or technical prowess I always start with telling them to remove the bumper.
    02-24-2019 08:51 AM
  19. babracmmm's Avatar
    Well, my conclusion is that this battery pack is dead because it doesn't show up in the Battery settings like you guys showed above. Amazon has a new one on the way.
    02-24-2019 08:56 AM
  20. bill-e's Avatar
    babracmmm, just one more thing that might be helpful if the new mod gives you issues. This is from a Z Force with a working power mod.

    Moto Mod Battery 2200-mod1.jpgMoto Mod Battery 2200-mod2.jpg
    babracmmm likes this.
    02-24-2019 09:40 AM
  21. babracmmm's Avatar
    Thanks for that graphic. I couldn't find Moto Mods on my phone so I went to Play Store and it showed I had on my phone but it was disabled. I enabled it and the battery shows up now. I'll charge for a little while and see if that solved the problem.
    02-24-2019 10:56 AM
  22. bill-e's Avatar
    Great, remember the phone charges first and then the battery.
    babracmmm likes this.
    02-24-2019 11:00 AM
  23. babracmmm's Avatar
    bill-e, seems you solved my problem. Battery is now charging. I'll have to return the replacement coming from Amazon.
    02-24-2019 12:10 PM
  24. bill-e's Avatar
    bill-e, seems you solved my problem. Battery is now charging. I'll have to return the replacement coming from Amazon.
    Great news!
    02-24-2019 01:11 PM
  25. sta18ff's Avatar
    The problem with the bumpers depends on which one you got. The "original" one had a larger tab on the back at the bottom that keeps some mods from seating properly, as well as a smaller opening for the charging port. They then released a revised model that addresses both issues and works fine with mods.
    04-01-2019 02:30 PM

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