thegrants82
Banned
Re: Cracked screen already....I'm an *****
Just to follow up. Because I never had anything on my CC for my Extended Service Plan purchase I called them back this morning. They pulled my records up and acted like the purchase never happened. Then the guy switched me to another guy that told me only AT&T buyers could purchase the Extended Service Plan and I couldn't because I am on Verizon. What a bunch of BS and not to mention the fact that the girl yesterday took my CC info then just totally blew me off. I believe that she was just taking an order and not entering it into any system to pacify me. Does anyone know if this is true? The Motorola site specifies that you can buy it before 30 days and does not specify just one carrier. What a bunch of crap. Man these guys don't have a freaking clue when you call them, and this is after I got transferred to the so called "Moto X Team". Terrible service. This kind of service has me really second guessing my purchase.
Just to follow up. Because I never had anything on my CC for my Extended Service Plan purchase I called them back this morning. They pulled my records up and acted like the purchase never happened. Then the guy switched me to another guy that told me only AT&T buyers could purchase the Extended Service Plan and I couldn't because I am on Verizon. What a bunch of BS and not to mention the fact that the girl yesterday took my CC info then just totally blew me off. I believe that she was just taking an order and not entering it into any system to pacify me. Does anyone know if this is true? The Motorola site specifies that you can buy it before 30 days and does not specify just one carrier. What a bunch of crap. Man these guys don't have a freaking clue when you call them, and this is after I got transferred to the so called "Moto X Team". Terrible service. This kind of service has me really second guessing my purchase.