1. Bill VonDerHeide's Avatar
    ok...first let me say I love my moto x.

    but the past couple days while in the car after I dial a phone number the screen goes blank. The call is still going on but I can't get the screen back to end the call. The person I was calling wasn't there so it rang so many times the phone company disconnected me because I couldn't hang up myself. Then today, I was at my desk and get an email. I touched my phone to do that preview thing...and it did the same thing...not matter how many times it touched it the screen was gone. Now it's back......suggestions?
    09-12-2013 09:25 AM
  2. Roger Gibbens's Avatar
    Could this be part of the Smart Actions function not allowing texting while driving?
    09-12-2013 09:31 AM
  3. guesswhat_567's Avatar
    ok...first let me say I love my moto x.

    but the past couple days while in the car after I dial a phone number the screen goes blank. The call is still going on but I can't get the screen back to end the call. The person I was calling wasn't there so it rang so many times the phone company disconnected me because I couldn't hang up myself. Then today, I was at my desk and get an email. I touched my phone to do that preview thing...and it did the same thing...not matter how many times it touched it the screen was gone. Now it's back......suggestions?
    Do you have screen protector or case blocking the proximity sensor? Sensor is located near the ear piece area .. remove them and check if the issue is gone

    Posted via Android Central App
    09-12-2013 09:39 AM
  4. flydi379's Avatar
    ok...first let me say I love my moto x.

    but the past couple days while in the car after I dial a phone number the screen goes blank. The call is still going on but I can't get the screen back to end the call. The person I was calling wasn't there so it rang so many times the phone company disconnected me because I couldn't hang up myself. Then today, I was at my desk and get an email. I touched my phone to do that preview thing...and it did the same thing...not matter how many times it touched it the screen was gone. Now it's back......suggestions?
    I had the same issue for the first couple of days and it was driving me crazy. I'm pretty sure was because I had the original screen protector on that came with the phone. Do you have your still on?

    Posted via Android Central App
    09-12-2013 10:14 AM
  5. Anopy1's Avatar
    I was having the same problem until I realized that just a tiny piece of my case was covering the sensor. I removed a small notch from the case and it has worked perfectly since.

    Posted via Android Central App
    09-12-2013 10:20 AM
  6. Paisley's Avatar
    I was having the same problem until I realized that just a tiny piece of my case was covering the sensor. I removed a small notch from the case and it has worked perfectly since.

    Posted via Android Central App
    Where is the senor? want to make sure this doesn't happen for me. : ) nev mind, now i see it.
    09-12-2013 10:25 AM
  7. Bill VonDerHeide's Avatar
    ok...I removed the cover....will keep you posted if the issue recurrs
    09-12-2013 10:35 AM
  8. LDMDL's Avatar
    ohhhhhh thanks! I was having the same problem, regards!
    10-22-2013 04:56 PM

Similar Threads

  1. Which is better Exynos 5 Octa SoC or Snapdragon800
    By milesmcever in forum Samsung Galaxy Note 10.1 (2014)
    Replies: 13
    Last Post: 10-01-2013, 11:37 AM
  2. battery life is problem
    By wufang640 in forum Samsung Galaxy S4 Mini
    Replies: 2
    Last Post: 09-12-2013, 12:01 PM
  3. See how the Moto X is made
    By nemov in forum Moto X (2013)
    Replies: 2
    Last Post: 09-12-2013, 08:42 AM
  4. [Q]Which Baseband is the best ?
    By iankicksurass in forum General Help and How To
    Replies: 0
    Last Post: 09-12-2013, 06:29 AM
  5. [Q]About My HTC Glacier`s Screen lost respond
    By iankicksurass in forum HTC myTouch 4G
    Replies: 0
    Last Post: 09-12-2013, 05:54 AM
LINK TO POST COPIED TO CLIPBOARD