When did you order yours? I don't mean to be impatient, but I'm away on vacation this week and ordered mine to be delivered where we are thinking I wanted to get them while in stock and it'd be nice to have on the trip. Now I'm worried it won't make it until after I head back home later in the week. Doh! Lesson learned.
Ordered mine (Verizon version) 9/18 early afternoon CST, and just got the FedEx shipping notification to expect delivery sometime tomorrow. Looks like it has been on the move (from Texas) since yesterday afternoon.
Moto called me today, apologized, refunded shipping, and I should have mine tomorrow as well. Not the best experience but at least they did something.
Sounds like they confirmed a boat arrived with the phones and they got stuck in customs causing a delay in stock.
Why else would they just hang all these orders?
Are they making dev editions in TX?
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It's almost like they weren't actually in stock when they said they were. It's like they didn't realize the demand, figured a few people would order and not really notice that it took over a week to ship via 2-day shipping.
There's absolutely no (legit) reason why a company as large as Motorola should delay shipping on something like this. When you order from nearly any other company they ship same day or soon thereafter. And if it isn't same day, they make sure it is plastered as to the handling time.
I'm looking forward to mine. But I'm not sure if I'll order from Motorola directly again. Unless I have some kind of confirmation that practices have changed.
i have done so much shopping in my time, and big companies and small companies have shipping delays. it's just how it goes.
While I don't disagree, my issue with it was that it said the phone was in stock with 2-day shipping. When I ordered there was no mention of allowing a 7-10 shipping delay. While I would have been annoyed, I would have understood.
Many of us ordered expecting 2-day shipping and got no response whatsoever for nearly a week. That's a problem. And for a company as large as Motorola, shouldn't happen.
Yeah, that would actually irritate me quite a bit i have to say. Is it truly taking 10 days?
That's what is apparently being advertised when people order now. I ordered on Wednesday when they went live. No mention of shipping delay, only that it had 2-day shipping. Got confirmation that it was ready to ship on Sunday and shipped yesterday with a due date of tomorrow. So 2-day shipping turned into 7-day for me. There were others who got later confirmation than me who ordered last Wednesday.
Amazon has ruined it for everyone else. I am a Amazon Prime subscriber and two day shipping means I get it in two days, heck some times i get it the next day. Motorola should refund everyone's shipping and go public with an apology.
The issue doesn't seem to be the shipping. Most of our phones at this point were picked up on Monday and will be delivered today. The bigger issue is that they did not advertise any processing time and on top of that Moto's customer support had no clue what was going on. I chatted with an online representative yesterday morning who told me my phone would be leaving their facility yesterday afternoon or today when it had already been picked up. Oh well, it will be all good when the FedEx truck gets here today. Can't wait!
hate to post this but they had this dev edition for 100 less on motorola site and then took it down so im assuming it will drop
Developer edition is out . 32GB $650 - Page 12 - xda-developers