How to shorten DTMF, tones are too long

[mpcook]

When setting up a dialing string to get into a voicemail box (not my AT&T vm), the tones are extraordinarily long, which sometimes confuses the mailbox on the other end. Must be a way to set a shorter tone duration, anyone know how? This is a Moto X on AT&T.

 

[Haalcyon]

Hopefully, that's adjustable in the Moto X. If you don't get any other suggestions try dialing 611 from your phone and ask AT&T if it can somehow be adjusted. Good luck!

 

[mpcook]

I chatted with Moto X support, and they were less than useless. They kept telling me to say OK Google Now, Dial Voicemail, which will solve my problem. I guess I can try AT&T but I would be surprised no one else is having this issue. Is anyone else sending tones, and they are short tones (like my last prior 10 phones were).

 

[davidnc]

When setting up a dialing string to get into a voicemail box (not my AT&T vm), the tones are extraordinarily long, which sometimes confuses the mailbox on the other end. Must be a way to set a shorter tone duration, anyone know how? This is a Moto X on AT&T.

Im on verizon with Moto X in the dialer settings there is a setting for the DTMF tones.Im not sure if AT&T is the same but with my phone just have to open dialer>menu button>settings>almost at the bottom of the screen is a setting for DTMF tones(set the lenght of DTMF tones),the choices are "Normal " and "Long"
Is that same setting on your model of Moto X ?

 

[mpcook]

I saw this for Verizon but my phone does not have that menu item.

 

[anon(1008157)]

That setting is present but it doesn't seem to do anything. I've set mine to normal and the DTMF is still long.

 

[mpcook]

That setting is present but it doesn't seem to do anything. I've set mine to normal and the DTMF is still long.

Are you on AT&T?