[mlfarrar]

My Moto Skip works fine, but my Skip Dots don't unlock the phone. The phone recognizes them and wakes up but it doesn't unlock. Is there something more I have to do to configure for the Skip Dot vs the Skip?

[asdrew]

They don't work if there is metal underneath them. I thought I could stick one on my notebook but since there is metal under the plastic case, it won't work there
Try https://motorola-global-portal.custhelp.com/app/home/ and put skip in the search window and several good help topics will come up.

[mlfarrar]

Yes, I finally read that, thank! Still even after I put it on a wood surface, it took a while to recognize the dot and ask if I wanted to enable it. Can't say what made it wake up finally, but it works!

They don't work if there is metal underneath them. I thought I could stick one on my notebook but since there is metal under the plastic case, it won't work there
Try https://motorola-global-portal.custhelp.com/app/home/ and put skip in the search window and several good help topics will come up.