1. mlfarrar's Avatar
    My Moto Skip works fine, but my Skip Dots don't unlock the phone. The phone recognizes them and wakes up but it doesn't unlock. Is there something more I have to do to configure for the Skip Dot vs the Skip?
    11-23-2013 06:09 PM
  2. asdrew's Avatar
    They don't work if there is metal underneath them. I thought I could stick one on my notebook but since there is metal under the plastic case, it won't work there
    Try https://motorola-global-portal.custhelp.com/app/home/ and put skip in the search window and several good help topics will come up.
    11-23-2013 06:40 PM
  3. mlfarrar's Avatar
    Yes, I finally read that, thank! Still even after I put it on a wood surface, it took a while to recognize the dot and ask if I wanted to enable it. Can't say what made it wake up finally, but it works!
    They don't work if there is metal underneath them. I thought I could stick one on my notebook but since there is metal under the plastic case, it won't work there
    Try https://motorola-global-portal.custhelp.com/app/home/ and put skip in the search window and several good help topics will come up.
    asdrew likes this.
    11-23-2013 06:58 PM

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