So can I return a customized Moto x?

[anon(464338)]

Definitely NOT because I dislike the phone but there was an article I read that said the wood backs will be available in the next coming weeks. After Thanksgiving. Don't get it wrong, I'll be buying one regardless but if I can return my existing one, I will. I've had mine for about 5 days.

Posted via Android Central App

 

[TechTinker]

Definitely NOT because I dislike the phone but there was an article I read that said the wood backs will be available in the next coming weeks. After Thanksgiving Don't get it wrong, I'll be buying one regardless but if I can return my existing one, I will. I've had mine for about 5 days.

Posted via Android Central App

Yes you should have the typical 14 days to return your phone. But last I heard Wood backs were pushed to Jan/Feb. Who knows. Who nose.

 

[anon(464338)]

..

Posted via Android Central App

 

[ultravisitor]

But last I heard Wood backs were pushed to Jan/Feb.

From a Reuters reporter:

https://twitter.com/sineadcarew/status/405371870779670528

 

[Kamron Erani]

Definitely NOT because I dislike the phone but there was an article I read that said the wood backs will be available in the next coming weeks. After Thanksgiving. Don't get it wrong, I'll be buying one regardless but if I can return my existing one, I will. I've had mine for about 5 days.

Posted via Android Central App

Motorola handled my exchange like a boss. I live in california so I have 30 days to exchange, it was like 19 days in and I wanted a darker back color for that soft touch backing, called up moto said I would like to exchange my moto x for one of a different color, they sent me a pre-paid shipping label (The whole conversation took like 10 minutes), I went to fed-ex giving mine back at around 5pm on Monday, today (tuesday) at around 10am got another code, went ahead and made a new one and should expect it here on thursday! not to mention I got another $10 google play credit! Very satisfied with customer support and the ease of exchange.

 

[anon(464338)]

Awesome to hear.

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[Old Stoneface]

Motorola handled my exchange like a boss.
...
Very satisfied with customer support and the ease of exchange.

You can't buy advertising that effective. Amazon figured that out years ago. It's about time others caught on.

 

[anon(464338)]

You can't buy advertising that effective. Amazon figured that out years ago. It's about time others caught on.

Huh?

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