12-17-2013 11:38 PM
1,266 ... 89101112 ...
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  1. Stadifer's Avatar
    And I get kicked to a screen with "We are sorry for the inconvenience, but your request couldnt be processed correctly." error.
    12-02-2013 08:41 AM
  2. dgravo's Avatar
    Shat! I hit order and it went through at the $549 price. Thought it would just kick me out. Oops.
    12-02-2013 08:41 AM
  3. Mac58's Avatar
    engraving and custom power on messages will not load no matter how long I wait or hit apply button :-(
    12-02-2013 08:43 AM
  4. JET4's Avatar
    engraving and custom power on messages will not load no matter how long I wait or hit apply button :-(
    that's the same problem I have
    12-02-2013 08:44 AM
  5. Rob220's Avatar
    I'm stuck on processing order.
    12-02-2013 08:45 AM
  6. XDCX's Avatar
    Droid-Life has a story about the $350 Moto X deal and there are over 180 comments following the story. One person indicated he had a live chat with Motorola Customer Support and they indicated it could take a couple of hours to get the site issues resolved.

    It's third hand information - so take it for what it's worth. Here's a link to the Droid-Life story - click here
    12-02-2013 08:46 AM
  7. Stadifer's Avatar
    I've managed to get my Moto X built but now I'm sitting at the shopping cart page trying to hit "checkout" and it just sits for awhile then dumps me back to the shopping cart with an error. Perhaps Motorola has stopped orders from processing so they can get pricing in place.
    12-02-2013 08:46 AM
  8. sting7k's Avatar
    People are blowing up Moto's twitter but no response from them at all yet. Looks like this is pretty popular.
    12-02-2013 08:47 AM
  9. Matt Kravetz's Avatar
    Is anyone else seeing "Availability: In Stock Dec. 6" under the Moto X in the checkout page?
    12-02-2013 08:50 AM
  10. Infinity's Avatar
    Is anyone else seeing "Availability: In Stock Dec. 6" under the Moto X in the checkout page?
    Yes
    12-02-2013 08:52 AM
  11. asianguy80's Avatar
    Is anyone else seeing "Availability: In Stock Dec. 6" under the Moto X in the checkout page?
    Yes. That is what is showing for me earlier when the pages were loading slowly.
    12-02-2013 08:52 AM
  12. DayThyme's Avatar
    I can get through to payment page but it still shows full price for the phone!!!
    12-02-2013 08:52 AM
  13. alphabets's Avatar
    made it to checkout, $550 on Verizon no contract, error saying we are sorry, order cannot be processed. Was able to access my saved design and get that far at least.
    12-02-2013 08:52 AM
  14. Stadifer's Avatar
    Is anyone else seeing "Availability: In Stock Dec. 6" under the Moto X in the checkout page?
    Yes... I think it takes 4 days to make and ship the device so that would be expected.
    12-02-2013 08:52 AM
  15. sting7k's Avatar
    Moto support responded. The sale is not yet live on the site. Says to order only when you see the sale price in the cart which supposedly will happen. Follow @Motorola for updates.
    Mac58 and Stadifer like this.
    12-02-2013 08:52 AM
  16. ss8zn's Avatar
    Is anyone else seeing "Availability: In Stock Dec. 6" under the Moto X in the checkout page?
    Yes same here but clicking checkout does nothing....
    12-02-2013 08:53 AM
  17. Mac58's Avatar
    Moto support responded. The sale is not yet live on the site. Says to order only when you see the sale price in the cart which supposedly will happen. Follow @Motorola for updates.
    https://twitter.com/Motorola
    says they will post when deal is available
    Sophos likes this.
    12-02-2013 08:57 AM
  18. Stadifer's Avatar
    https://twitter.com/Motorola
    says they will post when deal is available
    I hope I can just refresh my cart without having to rebuild the thing.
    12-02-2013 08:59 AM
  19. Mac58's Avatar
    I hope I can just refresh my cart without having to rebuild the thing.
    I hope so as well
    12-02-2013 09:02 AM
  20. ottscay's Avatar
    I hope I can just refresh my cart without having to rebuild the thing.
    I saved mine (well, had my wife build hers) in advance so I wouldn't have to do that (I was anticipating problems).
    12-02-2013 09:02 AM
  21. dgravo's Avatar
    I wonder if they will give me a credit on my earlier order this morning. I cant seem to find how to cancel it.
    12-02-2013 09:07 AM
  22. DayThyme's Avatar
    I wonder if they will give me a credit on my earlier order this morning. I cant seem to find how to cancel it.
    Who knows. I would reorder when the sale price comes up and then call to cancel your first order. If you can't cancel your first order, I would return it.
    dgravo likes this.
    12-02-2013 09:10 AM
  23. Mac58's Avatar
    I wonder if they will give me a credit on my earlier order this morning. I cant seem to find how to cancel it.
    seems someone else on twitter did the same. Email them with your info and you should get refunded the 150
    https://twitter.com/MotorolaSupport/...22100933443585

    Kind of makes me want to order now too and get refund later but Ill wait lol
    dgravo likes this.
    12-02-2013 09:19 AM
  24. Toddzilla#WN's Avatar
    Yeh I've got mine designed and I'm on the screen where you click "No Contract" yet I still ahve the $549 price...I wonder if the screen will update when Motorola updates the price sor if I need to refresh it somehow
    12-02-2013 09:27 AM
  25. Lincoln's Avatar
    They blocked the checkout now.

    Moto X cyber monday sale-checkoutblocked.png
    alphabets likes this.
    12-02-2013 09:32 AM
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