12-18-2013 12:38 AM
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  1. Stadifer's Avatar
    Got everything in my cart but can't check out.

    Is anyone getting Moto Care? Can't decide if I want it or not.
    Depends on whether or not paying $85 now + $39 deductible is worth the replacement of your device if you manage to destroy it . For, since I'm buying off contract, I'll have a carrier upgrade so if I trash my Moto X I can always grab one for $50 or less via my carrier subsidy. I can't say that I've ever destroyed a phone in my life though.
    12-02-2013 12:56 PM
  2. svenEDGE's Avatar
    Idt anyone has a successful Moto Maker order yet. They're all T-Mo B/W or dev ed.
    I ordered a 16 GB chalk back with black front and black accents for Verizon... And no I didn't clear cache.
    12-02-2013 01:01 PM
  3. effreyj's Avatar
    Still getting "you cannot checkout with a moto x right now"
    12-02-2013 01:03 PM
  4. Phljjs's Avatar
    Looks like both DE models are sold out. @MotorolaSupport replied to someone's tweet about the VZW DE model and said that version was gone. I tried to buy a GSM version and got a message saying "An item in your cart is no longer available" when the order went to process.

    This is the Android version of the Obamacare site debacle...
    12-02-2013 01:07 PM
  5. Cubfan's Avatar
    Couldn't decide between the Dev version and the T-Mo custom. Website problems made my decision easy. Dev version for me on the way.
    12-02-2013 01:08 PM
  6. schulzjt's Avatar
    I'm not sure what's getting more of a workout, the "checkout" button on the moto site or the refresh button on this thread...
    Stadifer likes this.
    12-02-2013 01:08 PM
  7. thatotherdude24's Avatar
    Looks like both DE models are sold out. @MotorolaSupport replied to someone's tweet about the VZW DE model and said that version was gone. I tried to buy a GSM version and got a message saying "An item in your cart is no longer available" when the order went to process.

    This is the Android version of the Obamacare site debacle...

    I just hope the moto maker version doesn't come back up as OOS
    12-02-2013 01:08 PM
  8. Stadifer's Avatar
    I'm not sure what's getting more of a workout, the "checkout" button on the moto site or the refresh button on this thread...
    And checking the Twitter feed for Motorola and Motorola Support.
    schulzjt likes this.
    12-02-2013 01:09 PM
  9. bclenney's Avatar
    On twitter they said they are sold out of the Verizon DE.

    Edit: on a side note, looks like I won't be taking my lunch today so I can continue to refresh my cart.
    I follow Motorola Support and Motorola Mobility.. which twitter did they say that on? I wish they would pick one instead of changing twitter accounts for these updates.
    21stNow likes this.
    12-02-2013 01:10 PM
  10. Infinity's Avatar
    And checking the Twitter feed for Motorola and Motorola Support.
    Yeah, I love how they are updating them with different info. How about only update one feed, or update them both at the same time with the same info? Instead they are making customers go on a scavenger hunt for info on a deal that was supposed to go live over 4 hours ago.
    12-02-2013 01:11 PM
  11. Stadifer's Avatar
    Seems Motorola Support is the feed getting the updates for the Cyber Monday deal.
    12-02-2013 01:11 PM
  12. JoeNM84's Avatar
    I follow Motorola Support and Motorola Mobility.. which twitter did they say that on? I wish they would pick one instead of changing twitter accounts for these updates.
    Motorola Support. It was in a reply to someone.
    Motorola Support ‏@MotorolaSupport 29m
    @ripattick I'm guessing Dev Ed VZW? Appears to be sold out.
    12-02-2013 01:12 PM
  13. Phljjs's Avatar
    I just hope the moto maker version doesn't come back up as OOS
    Same here. I wanted a TMO version, but tried to get the GSM DE version just so I wouldn't be left empty handed after all this nonsense.

    It's really F'd up how they're handling it. Many, if not everyone, has been trying to buy a phone for over 4 hours, but might end up SOL because of no fault of their own. Moto should just honor the price for the rest of the day. Assuming the site actually comes online at some point...
    12-02-2013 01:15 PM
  14. thatotherdude24's Avatar
    Chat rep said site should be up in 10-15 minutes
    12-02-2013 01:15 PM
  15. tgp's Avatar
    Moto should just honor the price for the rest of the day.
    I was thinking that too. It would relieve the immediate pressure on the site.
    12-02-2013 01:17 PM
  16. Mac58's Avatar
    I was thinking that too. It would relieve the immediate pressure on the site.
    Yea but they dont want to take a hit like that financially. I wish they would though
    12-02-2013 01:18 PM
  17. bclenney's Avatar
    Chat rep said site should be up in 10-15 minutes
    How much you want to bet it will clear our carts out and make us start over?
    12-02-2013 01:18 PM
  18. thatotherdude24's Avatar
    How much you want to bet it will clear our carts out and make us start over?
    of course, thats the cool thing to do.

    i wouldnt hold my breath either on the 10-15 minutes
    12-02-2013 01:19 PM
  19. Phljjs's Avatar
    Chat rep said site should be up in 10-15 minutes
    Only to be down again in 11-16 minutes....

    Thanks for the update. I hope you're right and I'm wrong!
    12-02-2013 01:19 PM
  20. boxerboy's Avatar
    Chat rep said site should be up in 10-15 minutes
    Is that 10-15 minutes Eastern or Central time?
    /JOKING
    schulzjt, tgp and 21stNow like this.
    12-02-2013 01:19 PM
  21. thatotherdude24's Avatar
    Only to be down again in 11-16 minutes....

    Thanks for the update. I hope you're right and I'm wrong!
    dont hold your breath. i dont know cpr
    12-02-2013 01:20 PM
  22. effreyj's Avatar
    The chat rep probably has no idea...
    12-02-2013 01:20 PM
  23. bclenney's Avatar
    Is that 10-15 minutes Eastern or Central time?
    /JOKING
    I LOL'd - thanks, I needed that.
    chrisjarzynka likes this.
    12-02-2013 01:21 PM
  24. thatotherdude24's Avatar
    The chat rep probably has no idea...
    i agree with you but just posting what i was told
    12-02-2013 01:21 PM
  25. Infinity's Avatar
    At this point, the only way to do good by the customer would be to honor the price all day or at a minimum for those users that were signed in trying to order this morning (if they have a log of this). While this would be a big hit dollar wise, its not the customers fault that they didn't have their site in order when they announced the price/time last week. It's no ones fault but their own and their customers are the ones paying the consequences.
    12-02-2013 01:23 PM
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