12-18-2013 12:38 AM
1,266 ... 1617181920 ...
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  1. Infinity's Avatar
    I have a feeling they know the customers are really ticked.
    I'm sure they know. The question is do they care and will they do what's right to fix the problem.
    12-02-2013 01:49 PM
  2. thatotherdude24's Avatar
    I find it ironic that a Google company has on their homepage to follow twitter (and not Google+) for cyber Monday updates
    I never even thought of that until now
    12-02-2013 01:50 PM
  3. bandityo's Avatar
    This is as bad as obamacare lol
    Phljjs and jephanie like this.
    12-02-2013 01:51 PM
  4. JoeNM84's Avatar
    My cart just went empty now. I'm still signed in.
    12-02-2013 01:51 PM
  5. thatotherdude24's Avatar
    It sure would be nice if somebody said something about what is going on or what to expect. Motorola's Twitter page has been quiet about this for a long time.
    12-02-2013 01:51 PM
  6. thatotherdude24's Avatar
    My cart just went empty now. I'm still signed in.
    Mine is still full.
    12-02-2013 01:53 PM
  7. WeekSauce's Avatar
    Mine is still full.
    Me too.
    12-02-2013 01:54 PM
  8. Stadifer's Avatar
    Same here.
    12-02-2013 01:55 PM
  9. thatotherdude24's Avatar
    This is what you get when you click on Live Chat

    Thank you for your patience, we have had an extraordinary amount of traffic to our Moto Maker site today. We are working quickly to get Motorola.com back online and we'll keep you posted via Twitter on when we'll be able take online orders and RESTART our Cyber Monday promo
    12-02-2013 01:55 PM
  10. JoeNM84's Avatar
    Me too.
    Lucky you guys, maybe I have been voted off the Moto X island.
    12-02-2013 01:56 PM
  11. Stadifer's Avatar
    This is what you get when you click on Live Chat

    Thank you for your patience, we have had an extraordinary amount of traffic to our Moto Maker site today. We are working quickly to get Motorola.com back online and we'll keep you posted via Twitter on when we'll be able take online orders and RESTART our Cyber Monday promo
    Unless they want to count the Moto X Dev units the sale hasn't yet started thus restarting would be impossible.
    12-02-2013 01:57 PM
  12. bclenney's Avatar
    Just realized what the problem probably is... Apple is DDOSing them. ;-)
    12-02-2013 01:58 PM
  13. asianguy80's Avatar
    My cart just went empty now. I'm still signed in.
    I just keep refreshing my cart every 5 minutes or so and mine is still showing in the cart.
    12-02-2013 02:00 PM
  14. soma4society's Avatar
    This is as bad as obamacare lol
    Lol, more specifically, as bad as trying to GET obamacare. Tough to acquire, but easy to enjoy once you get it. After 2+ hours trying to snag the X, I hope I like it as much as much as everyone says I will. Good luck to all!

    Posted from my N5 via the Android Central App
    12-02-2013 02:00 PM
  15. Cubfan's Avatar
    Looks like the ones who had designs saved in their cart were able to check out. I had both the Dev version and the Moto-Maker T-Mo in my cart. Couldn't check out until I dumped the Moto-maker version, and the Dev version went through perfectly. I'm sure some waited until checkout became available and got it done on their Moto-Maker version in cart. I wonder if any were able to create a new one and save to cart?
    12-02-2013 02:00 PM
  16. Stadifer's Avatar
    Based on Motorola Mobility's twitter feed I could have tickets to numerous events at this point though.
    12-02-2013 02:04 PM
  17. JoeNM84's Avatar
    I just keep refreshing my cart every 5 minutes or so and mine is still showing in the cart.
    I was doing the same. I did some work went back to do my refresh and it was empty.
    12-02-2013 02:04 PM
  18. TBolt's Avatar
    don't be surprised if you lose your shopping cart items.

    over 4 hours trying to checkout ... my shopping cart emptied itself. motomaker is down again; so, i can't start over.

    my email submission to support (ha!) ...
    After 4.75 hours wasted trying to checkout during Cyber Monday, my shopping cart emptied itself. I pissed away over half my day for nothing!?! B.S. ... you guys owe us a discount code for the full Cyber Monday discount.


    Let's have it ... this is bull****.


    Thank you.
    12-02-2013 02:06 PM
  19. Stadifer's Avatar
    Seems Moto Support has maxed it's tweet limit out.... Now we can't even get Twitter updates on the situation:

    Motorola Support ‏@MotorolaSupport
    Thanks to everyone hanging in there on our feed. Apparently we've hit our tweet limit for now. Hope to be back responding soon!
    21stNow likes this.
    12-02-2013 02:08 PM
  20. thatotherdude24's Avatar
    Motorola Support ‏@MotorolaSupport 32s
    Thanks to everyone hanging in there on our feed. Apparently we've hit our tweet limit for now. Hope to be back responding soon!

    Translation....we're just as po'd as you guys
    12-02-2013 02:08 PM
  21. opuntia2's Avatar
    Seems Moto Support has maxed it's tweet limit out.... Now we can't even get Twitter updates on the situation:

    Motorola Support ‏@MotorolaSupport
    Thanks to everyone hanging in there on our feed. Apparently we've hit our tweet limit for now. Hope to be back responding soon!
    Dear Motorola,

    I don't know, but what about, you know, using Google+, maybe?
    TBolt likes this.
    12-02-2013 02:11 PM
  22. 21stNow's Avatar
    Dear Motorola,

    I don't know, but what about, you know, using Google+, maybe?
    The same things from Twitter have been posted on Google Plus so far this morning. The unfortunate part is that none of this information regarding the Moto Maker site has been correct so far today.
    12-02-2013 02:15 PM
  23. Papadakis's Avatar
    realizing that my decision to pick up a Dev Edition right when it went live earlier was a good idea...
    12-02-2013 02:22 PM
  24. taappel's Avatar
    So once this whole motomaker fiasco is resolved, what is your design of choice?

    I'm going with the Chalk back, black front, and silver accents. Contemplated going with the red back, but it looks too red for me.
    12-02-2013 02:24 PM
  25. thevacantsoul's Avatar
    I guess i was lucky to get a black Tmo 16GB version because someone here posted a direct link for it here....moto maker has been the main issue...people had success with the DE too.

    Now I just need to sell this unbranded unlocked Moto X Nextel Mexico version I got off of eBay. The seller failed to mention that, it's still stuck on Android 4.2.2, who knows when it will be updated...any takers ?
    12-02-2013 02:26 PM
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