Has your MOTO X Cyber Monday Purchase Shipped Yet?

[cliffg#AC]

xczuman when did you place your order?

 

[xczuman]

xczuman when did you place your order?

I ordered through moto maker on the 5th, with an expected delivery date for the 10th. The only e-mail i got was later in the day on the 5th that they were building it. Didn't receive anything after that and on my order status it still says not shipped which is why i ended up calling today. I would also recommend calling moto because i could not get through their webchat and i sent an e-mail yesterday which still has not been answered.

 

[cliffg#AC]

I got in to the web chat early this morning and it looked like the I got "Cut and Paste" response and they gave me no indication it was built and waiting to be shipped, had shipped or anything.

 

[LostInStereo]

For those who got their phone, did you have to sign for it. I called fed ex, and they said motorola required someone to sign for it

I didn't have to sign. I just got a notification from FedEx that it has been delivered. It may depend on the driver/area.

Sent from my Nexus 5 using Tapatalk

 

[DJJeffT]

Did you try calling? Email will take 2-3 days

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I just called. Got a new date of 12/14 for an expected delivery. Said the weather has delayed everything.

 

[cliffg#AC]

I just called. Got a new date of 12/14 for an expected delivery. Said the weather has delayed everything.

What was your original delivery date?

 

[SuperManFan]

Mine was ordered on the 4th, no updates until this morning. At 6:30AM MT I got an email stating it was shipped (yesterday) and it would arrive today. Shows on the FEDEX truck now, out for delivery.

007 same here. I ordered on the 5th. I have gotten no update and I was scheduled to have it yesterday (12/10). If you know you are X days behind can't you send out an email with new deliveries? Why do I have to contact Customer Service to find this out? They need to be a bit more proactive. The botched Cyber Monday thing was first. Now you try to make up for it but you are missing your delivery dates (understandably because of the weather) but you need to contact your customers and give real dates. Not good...

 

[DJJeffT]

What was your original delivery date?

12/6

 

[DayThyme]

For those who got their phone, did you have to sign for it. I called fed ex, and they said motorola required someone to sign for it

My phone shipped 2 day and fedex just left it at the doorstep. I think if they ship it overnight, you have to sign for it.

 

[Chris432]

My phone shipped 2 day and fedex just left it at the doorstep. I think if they ship it overnight, you have to sign for it.

I'm pretty sure it just depends on your history with them. If they have delivered to you before and/or you have previously agreed to let them leave packages without signing.

 

[DayThyme]

I'm pretty sure it just depends on your history with them. If they have delivered to you before and/or you have previously agreed to let them leave packages without signing.

I have not agreed to let them leave packages without signing for them and have had to sign for every new phone prior to this one.

 

[Chris432]

I have not agreed to let them leave packages without signing for them and have had to sign for every new phone prior to this one.

Hmm, then you got me. FedEx surely seems to be inconsistent. I'll probably have to sign since they have always previously left packages at the door.

 

[bigsmoove]

In the same boat. Ordered on 12/5. "Not shipped"

 

[DayThyme]

Hmm, then you got me. FedEx surely seems to be inconsistent. I'll probably have to sign since they have always previously left packages at the door.

I thought it was the shipper who specified whether or not a signature was required?

 

[Chris432]

I thought it was the shipper who specified whether or not a signature was required?

When I signed up for delivery manager there was somewhere on there that let me give the ok to leave packages at my door without signing.

BTW - I just got confirmation they delivered my phone.

 

[pstmstr]

Ordered mine on the 4th and it arrived today via FedEx. I did not have to sign for it.

 

[JoeNM84]

Yeah if you sign up at FedEx you can give them the OK to deliver without signature. I usually just leave a note on the door for them with my name and tracking number asking them to leave it at the door or behind a bush so far it has worked for me.

 

[XDCX]

Ordered mine on the fourth and it was supposed to arrive on the 10th. It arrived this afternoon.

As a FYI - I received no communication from Motorola or FedEx since the last email from Motorola advising me of possible weather delays. (No email from Motorola indicating the phone was shipped and nothing from FedEx telling me the package was enroute.)

 

[sting7k]

For those who got their phone, did you have to sign for it. I called fed ex, and they said motorola required someone to sign for it

I had to sign for mine.

Sent from my Nexus 7 using AC Forums mobile app

 

[XDCX]

For those who got their phone, did you have to sign for it. I called fed ex, and they said motorola required someone to sign for it

The driver just left the box on the doorstep, rang the bell and then drove off.

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