[soma4society]

"How can I help" and "Hello there," sure seem to be popping up a lot sans request from me. I understand that ambient noise can trigger it, but I'm in a relatively quiet corner of a cafe and it has become active on its own 10+ times in the last 10 minutes. Just some music in the background, no one even sitting near me. Just wondering if this is normal?

Posted via Android Central App

[TonyStarks260]

I had that happen to me when I first set it up. Just did a retrain of the launch command and it stopped.

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[KWKSLVR]

Doesn't sound normal at all. I've yet to have it get triggered unintentionally, but it's only been a few weeks.

[clankfu]

"How can I help" and "Hello there," sure seem to be popping up a lot sans request from me. I understand that ambient noise can trigger it, but I'm in a relatively quiet corner of a cafe and it has become active on its own 10+ times in the last 10 minutes. Just some music in the background, no one even sitting near me. Just wondering if this is normal?

Posted via Android Central App

Try re-training it and make sure you're in a dead quiet room when you do it.

[soma4society]

Thanks all. I'll do a retrain, though I was in a quiet room when I first attended to this step. Argh...happened again while typing this, lol...it chokes off whatever task you're in the middle of, so, yeah, a trifle annoying.

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[SandroidE]

Retrain it...
It is not normal, although it tends to activate by itself...
I've disabled mine for that exact reason, and only activate it when I know I'm going to need it, or even might need it

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[soma4society]

I've disabled mine for that exact reason, and only activate it when I know I'm going to need it, or even might need it

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Yeah I'm really hoping the retraining does the trick, because this thing seems to have been on crack all day...it's lighting up every minute or two practically. And the notion of having to disable/enable when I anticipate needing it seems to defeat the purpose of "always listening" and hands free activation. If I have to go through a step or two first, then this phone becomes no more special than any other phone that has google now with regard to voice features. Don't get me wrong, I'm not saying the occasional "hello there" false positive is a big deal (it isn't), but I've lost count of how many times its woken up on its own today, and that seems very odd.

[str8bucs]

That sounds very strange, If doing a re-train does not work I would do a factory reset and see what happens.

[SandroidE]

I may not have been clear enough before...
I had an occasional false trigger in the past, but nothing as severe as yours...
I mean, it triggered while driving listening to radio, during dinner with high ambient noise (chatter), and also in the mall (also chatter)...
But the count didn't reach even 10 times, but I decided to disable it...
Besides, battery life has improved a little bit...

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