Voice mail Verizon

[fjd726]

I'm not getting any vm notifications on motor x for Verizon. I get missed call but no vm. What could I be doing wrong.?

 

[cwbcpa]

Are people able to leave voicemail and you are just not getting the notification or are you not getting voicemail at all? If you are not getting VM, what phone did you have prior to the Moto X? If it was an iPhone you will have to go in and set up your voicemail again. I have to do that anytime I have switched to an iPhone and back to Android or Windows Phone.

 

[fjd726]

Yes iPhone 5s. People are able to leave vm but I don't receive it as a notification, just missed call alert

 

[cwbcpa]

So you are able to go into VM and retrieve the message? The Moto X just isn't notifying you?

 

[fjd726]

Exactly

 

[cwbcpa]

I hate to say it, but you may have to try a factory reset. I think I remember reading about others having this issue after the Kit Kat update. Not sure what else to recommend. Sorry.

 

[fjd726]

Wow that's not good.

 

[fjd726]

Did factory reset twice and still not working.

 

[cwbcpa]

Try calling motorola and see if they can help. I'm not sure what else to try.

Sent from my Moto X

 

[Tom in Bristol]

A suggestion...go into a VZW corporate store (not a mall kiosk) and ask them to help you walk through the VM set-up.

 

[techitrucker]

I'm pretty sure if your not using Gvoice for you voicemail you still need to go into the Visual Voicemail app and set things up even if your not subscribing to the service. That's where you tell it how you want to get things and get to opt out of spending $3 bucks a month once again.

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