1. dyastrab's Avatar
    I've had my motomaker designed moto x for 10 days and realize that I hate the design I created. I think I can exchange it for a new design. Has anyone done this? If so, do you get a new phone or refurbished?
    12-25-2013 10:13 PM
  2. asdrew's Avatar
    Yes, I contacted them by chat and then phone and they were extremely courteous and helpful. I gave them a credit card for advance replacement and they emailed me a motomaker code to create another one and then emailed a FedEx return mailing label and it all happened in about 3 days, no questions asked And the phone was brand new in the box with charger etc, created by me.
    dyastrab likes this.
    12-26-2013 06:01 AM
  3. Saneless's Avatar
    What design did you hate? Just curious what didn't work out in person
    12-26-2013 08:24 AM
  4. dyastrab's Avatar
    What design did you hate? Just curious what didn't work out in person
    It was the Royal Blue back and White front with silver accents. The back was nice but the white looked bland. It started to look like a sad ice cream sandwich.
    12-26-2013 09:53 AM
  5. ultravisitor's Avatar
    I've had my motomaker designed moto x for 10 days and realize that I hate the design I created.
    It took you ten days to realize you hated it?
    12-26-2013 12:28 PM
  6. karmamule's Avatar
    That's exactly what I have except yellow accents, and I'm very happy with it. But of course everyone has their own tastes.
    Good luck with your exchange! I hope it goes smoothly.

    Posted via Android Central App
    dmark44 likes this.
    12-26-2013 12:32 PM

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