1. phila's Avatar
    I got my Moto X during the Cyber Monday sale. It finally arrived in mid-December.

    Its never been dropped, banged, thrown etc. and starting yesterday my volume rocker now gets stuck. When I press Volume Down it gets stuck until I press Volume Up to get it to move back.

    Does anyone have a tip to fix this? I've tried just playing with it, hoping it would work itself free but with no luck.
    12-30-2013 08:25 PM
  2. still1's Avatar
    I got my Moto X during the Cyber Monday sale. It finally arrived in mid-December.

    Its never been dropped, banged, thrown etc. and starting yesterday my volume rocker now gets stuck. When I press Volume Down it gets stuck until I press Volume Up to get it to move back.

    Does anyone have a tip to fix this? I've tried just playing with it, hoping it would work itself free but with no luck.
    I would call motorola
    12-30-2013 08:45 PM
  3. phila's Avatar
    After an hour and a half chatting/speaking with Motorola. They're sending me a code to design a new Moto X at no cost, even though I'm 5 days past the 14 day return window.

    Didn't expect such a result for a minor issue like this. I like it.
    weksa likes this.
    12-30-2013 10:09 PM

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