01-28-2014 11:25 AM
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  1. NickA's Avatar
    Has there been a connection between battery drain and Motorola Assist? I've dropped 30% in battery after 4 hours. That's after a couple texts and a 10 minute call. Battery usage shows Assist using 39% of the battery. It's basically been sitting idle on my desk so far today. I have all there options enabled (Driving, Meeting and Sleeping).
    12-31-2013 01:20 PM
  2. mekano's Avatar
    I have the same problem this morning. I only ever had the sleep option activated but it sucked 57 percent of my batty in 2 hours.

    Optimizing my Moto X
    12-31-2013 01:38 PM
  3. rockufool's Avatar
    I also had that problem this morning, I disabled it for now though. The only assist setting I was using was for sleep.
    mekano likes this.
    12-31-2013 01:48 PM
  4. mekano's Avatar
    I disabled it as well

    Optimizing my Moto X
    12-31-2013 01:51 PM
  5. ShoelerDroid's Avatar
    I've never seen it happen.

    But if I were having problems, I'd first uninstall the recent change, reinstall it, and maybe clear the app's cache and settings before going draconian and disabling a very useful service.
    12-31-2013 02:04 PM
  6. mekano's Avatar
    I've never seen it happen.

    But if I were having problems, I'd first uninstall the recent change, reinstall it, and maybe clear the app's cache and settings before going draconian and disabling a very useful service.
    Gonna give that a try. Will report back.

    Optimizing my Moto X
    12-31-2013 02:30 PM
  7. JoeNM84's Avatar
    This is weird. It happened to me this morning, too. Has never showed up on my battery usage before but today I dropped 7% in the first hour off the charger with Assist being the biggest user and only 4 minutes screen on time. I only had it set for being silent at night when I'm sleeping. I had turned off the Driving and Meeting assist. I turned it completely off after this morning, maybe I'll turn it back on in a couple days and see if it does it again.
    12-31-2013 02:38 PM
  8. mekano's Avatar
    I rebooted my phone did a cache wipe and it's still eating the most battery. Gonna shut it down for a few days and try it again maybe on the weekend

    Optimizing my Moto X
    12-31-2013 03:00 PM
  9. Steve-x's Avatar
    Assist seems to have blown up for everyone last night. It killed off the battery on both of my Moto X's. The Moto X's are running different firmware but it got both of them. A reboot does not fix it, it must be stopped.
    12-31-2013 04:32 PM
  10. bthornton84's Avatar
    Ditto here. Took the phone off of the charger this morning at 8am and was down to 10% at 6pm. I usually make it through the day with ease. Motorola Assist was at the top on the Battery settings page having been responsible for 46% of the drain.

    Wonder if it's a bug related to date? Especially since it's hitting on NYE and there haven't been any updates for a few days, AFAIK.
    12-31-2013 06:44 PM
  11. KWKSLVR's Avatar
    You guys use Moto Connect too? I've wondered if it can be a battery drain linking to your computer like that.

    Posted via Android Central App
    12-31-2013 08:24 PM
  12. andino's Avatar
    I also had Assist drain a bunch of battery today. I went down to 56% in 4 hours of mostly idling and a short phone call.
    12-31-2013 09:37 PM
  13. snoking's Avatar
    I have all three assist selections active and no change in battery life. On VZW.

    Sent from my XT1060 using AC Forums mobile app
    Attached Thumbnails Motorola Assist Battery Drain-1388548085803.jpg  
    12-31-2013 09:50 PM
  14. Tom in Bristol's Avatar
    Same Assist drain here - somehow it was keeping my X Awake nearly full time.

    I cleared Data and Cache only, the re-set Driving and Sleeping modes and it seems to have settled down, but will want a day or two to see if it's fixed.
    12-31-2013 10:00 PM
  15. qwert3y's Avatar
    I have the same problem too, Assist was second after screen and I haven't used it at all today. I disabled for now, but I hope someone can get to the bottom of this.
    12-31-2013 10:04 PM
  16. NickA's Avatar
    You guys use Moto Connect too? I've wondered if it can be a battery drain linking to your computer like that.

    Posted via Android Central App
    I use Connect but not sure it's related. I'll do some testing though.

    Posted via Android Central App
    12-31-2013 10:21 PM
  17. StudDroid's Avatar
    The second I disabled the app battery life improved nicely.
    12-31-2013 10:45 PM
  18. Deron Baker's Avatar
    Motorola Assist starting draining the heck our of my Droid Maxx today. I disabled the Driving option but it still is draining.

    Sent from my XT1080 using Tapatalk
    12-31-2013 11:06 PM
  19. KWKSLVR's Avatar
    Same thing literally just happened to me after using it to navigate home. I noticed it after asking how old Jenny McCarthy is. I reported the problem. It must be on Motorola's side. I'm sure they collect everything to improve the service.

    Posted via Android Central App
    mekano likes this.
    12-31-2013 11:40 PM
  20. Deron Baker's Avatar
    Well ... I'm dying to know. How old is Jenny? I'm afraid to ask my phone for fear that it might drain the battery even more.

    Sent from my XT1080 using Tapatalk
    jephanie likes this.
    12-31-2013 11:56 PM
  21. DayThyme's Avatar
    same thing happened to me today, Assist used 70% of my battery and drained it very quickly. Kept having to charge.
    01-01-2014 12:26 AM
  22. DayThyme's Avatar
    Well ... I'm dying to know. How old is Jenny?
    Who cares, she is a nasty sk ank.
    01-01-2014 12:31 AM
  23. DayThyme's Avatar
    I reported the problem. It must be on Motorola's side. I'm sure they collect everything to improve the service.
    how do you report it?
    mekano likes this.
    01-01-2014 12:32 AM
  24. Brenda Tippin's Avatar
    This is weird. I have a brand new Moto X, have had it just a week and installed the KitKat 4.4 OS a couple days ago. Battery life has been very good until suddenly today I noticed the Motorola Assist was eating up a huge amount of battery. The phone was sitting idle most of the day, a few texts and a couple alarms set, nothing else. Location, WiFi and Bluetooth all turned off, there was nothing else that should have been high battery usage. The battery monitor said Motorola assist was using 40% of the battery. I had all the settings checked in Motorola Assist but there was nothing going on for it to monitor, it was daytime, no meetings and I wasn't driving. I turned everything off but the sleep rule, and recharged the phone. Just a few hours later, phone sitting idle, and battery down to 48%. I checked and now it said Motorola Assist was using 70% of the battery! I did a Force Stop and disabled it although it says this may cause the phone to misbehave....
    01-01-2014 01:35 AM
  25. JimBen73's Avatar
    I have a Droid MAXX and have the same drain as everyone else starting today

    Posted via my awesome, longer lasting phone than yours aka droid MAXX
    01-01-2014 01:43 AM
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