01-13-2014 01:23 PM
28 12
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  1. shinydiscopants's Avatar
    My Moto X loses signal at certain indoor places (using the same sim card) where my Galaxy Nexus had no problems like my mom's house and a salsa place I go to. What gives? I thought Motorola is supposed to have good radios.

    Posted via Android Central App
    01-01-2014 09:57 AM
  2. still1's Avatar
    My Moto X loses signal at certain indoor places (using the same sim card) where my Galaxy Nexus had no problems like my mom's house and a salsa place I go to. What gives? I thought Motorola is supposed to have good radios.

    Posted via Android Central App
    thats hard to believe because Gnexus has literally the worst radio ever in any smartphone.

    you are right that Moto X radio is the best out there a the moment.. I would say it might be some bug or maybe faulty radio...
    first, do a factory reset and then if that didnt fix call motorola.

    btw, I get amazing reception where my N4 previously failed
    jephanie likes this.
    01-01-2014 10:41 AM
  3. shinydiscopants's Avatar
    I hear that a lot about the GNex, but I've never really had signal issues with mine except when when I go snowboarding at Lake Tahoe. I'm on T-Mobile and I think only Verizon gets decent coverage up there.

    Posted via Android Central App
    01-01-2014 10:56 AM
  4. CarbonOak's Avatar
    Possibly it's the sim card? Did you put your Nexus sim card into the Moto X?

    Posted via Android Central App
    01-01-2014 04:57 PM
  5. shinydiscopants's Avatar
    Yes. it's the same sim. I used a sim cutter. Would that matter? I could try having T-Mobile move the number to the new nano sim, I guess.
    01-01-2014 06:21 PM
  6. jlgraham's Avatar
    I'd try getting a replacement SIM and doing a factory reset. I'm on Verizon so my story may be different, but my Moto X blows my Galaxy Nexus out of the water when it comes to reception. I'm getting a strong 4G signal in places where previously I couldn't even get texts to send.
    01-03-2014 03:40 PM
  7. DayThyme's Avatar
    Yes. it's the same sim. I used a sim cutter. Would that matter? I could try having T-Mobile move the number to the new nano sim, I guess.
    If you cut down a SIM card, I would definitely get a new SIM since you may have damaged the SIM When cutting it down.
    01-03-2014 07:54 PM
  8. Star-Lord's Avatar
    Definitely get a new sim. Moto x has excellent radios, something a lot of phones are lacking.
    01-04-2014 01:02 AM
  9. CarbonOak's Avatar
    All Moto X's come with a SIM already, right? He said he used his old one instead, so he could just use the new one that came with the Moto X to begin with and have it activated.
    01-04-2014 03:21 AM
  10. reversalagent's Avatar
    Maybe I am just stupid, but how does a factory reset affect signal? If something is wrong with the radio, how will this change the outcome? I ask because my current signal seems worse than with other phones (-150 dBm) in a good size metropolitan city.
    01-04-2014 09:30 AM
  11. DayThyme's Avatar
    Maybe I am just stupid, but how does a factory reset affect signal? If something is wrong with the radio, how will this change the outcome? I ask because my current signal seems worse than with other phones (-150 dBm) in a good size metropolitan city.
    In theory it shouldn't unless you are rooted and flashed different firmware. But it never hurts to restore to factory settings if you are having a problem and then to reinstall apps 1 by 1. Except for the time it takes to do it, of course.
    01-04-2014 09:35 AM
  12. reversalagent's Avatar
    Thanks, I figured for flashing firmwares and such, but not sure how it would affect stock. I just can't figure out if the phone has a bad signal or this is just standard for my area. I need to pull out my older android phone (HTC Rezound) and see what happens.
    01-04-2014 09:44 AM
  13. Golfdriver97's Avatar
    Thanks, I figured for flashing firmwares and such, but not sure how it would affect stock. I just can't figure out if the phone has a bad signal or this is just standard for my area. I need to pull out my older android phone (HTC Rezound) and see what happens.
    Even stock ROMs can have a cached data conflict that can disrupt the software for the radios that a factory reset may clear up. However, in the OP's case, it is more likely the cut SIM card.

    Sent from my Nexus 5 using AC Forums mobile app
    01-04-2014 09:50 AM
  14. reversalagent's Avatar
    I just want to apologize. I have not been having great signal with my moto x on verizon and just did a factory reset and it appears the mobile strength is now green, except when I am in the dungeon at work. It appears my signal strength greatly improved from doing a factory reset, but time will tell.
    Golfdriver97 likes this.
    01-04-2014 02:05 PM
  15. reversalagent's Avatar
    I just want to apologize. I have not been having great signal with my moto x on verizon and just did a factory reset and it appears the mobile strength is now green, except when I am in the dungeon at work. It appears my signal strength greatly improved from doing a factory reset, but time will tell.
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    Quote Originally Posted by reversalagent View Post
    Thanks, I figured for flashing firmwares and such, but not sure how it would affect stock. I just can't figure out if the phone has a bad signal or this is just standard for my area. I need to pull out my older android phone (HTC Rezound) and see what happens.
    01-04-2014 02:21 PM
  16. sharkita's Avatar
    I get an awesome signal with my Moto X, even at work, where very few people get a decent signal. I get a decent signal inside the elevator too, which is crazy.
    01-04-2014 03:22 PM
  17. Golfdriver97's Avatar
    I just want to apologize. I have not been having great signal with my moto x on verizon and just did a factory reset and it appears the mobile strength is now green, except when I am in the dungeon at work. It appears my signal strength greatly improved from doing a factory reset, but time will tell.
    Has the signal improved?

    From a Sprint Moto X using AC Forums app
    01-04-2014 04:49 PM
  18. reversalagent's Avatar
    Has the signal improved?

    From a Sprint Moto X using AC Forums app
    Hard to say due to where I currently am at work, but leaving soon and will be in a different environment. But, when I stepped outside after the reset, the signal numbers were better (~ -110 dBm) and the mobile indicator in the battery area was green, more so than usual.
    01-04-2014 05:00 PM
  19. reversalagent's Avatar
    GolfDriver or anyone who can explain: when one looks at the battery screen and sees the mobile strength indicator in various colors (red, green, yellowish-orange) how exactly is that broken down? Does green mean a good signal within a certain range or just a good connection, etc?
    01-05-2014 07:39 AM
  20. Golfdriver97's Avatar
    GolfDriver or anyone who can explain: when one looks at the battery screen and sees the mobile strength indicator in various colors (red, green, yellowish-orange) how exactly is that broken down? Does green mean a good signal within a certain range or just a good connection, etc?
    I think it is a range of the dBm. What the values are, I do not know.
    However, I do know that -60 is about as perfect as it gets, and -120 is crap.

    Sent from my Nexus 5 using AC Forums mobile app
    01-05-2014 08:29 AM
  21. reversalagent's Avatar
    I think it is a range of the dBm. What the values are, I do not know.
    However, I do know that -60 is about as perfect as it gets, and -120 is crap.

    Sent from my Nexus 5 using AC Forums mobile app
    Before the reset, the Moto X was around -150 dBm and after the reset is around -120 to -90 dBm. Hence I can't tell for sure if this is normal or a radio issue. As I was driving home and talking, I looked back and it was green. While outside later, it was back to orangish again. I might have to pull out the Rezound and see if it was similar, even though I know they are completely different radios, manufacturers, etc.
    01-05-2014 09:12 AM
  22. Golfdriver97's Avatar
    Before the reset, the Moto X was around -150 dBm and after the reset is around -120 to -90 dBm. Hence I can't tell for sure if this is normal or a radio issue. As I was driving home and talking, I looked back and it was green. While outside later, it was back to orangish again. I might have to pull out the Rezound and see if it was similar, even though I know they are completely different radios, manufacturers, etc.
    What carrier are you on?
    01-05-2014 09:19 AM
  23. reversalagent's Avatar
    What carrier are you on?
    Verizon, in the Memphis area. Hence this thread I started, but no one replied
    http://forums.androidcentral.com/mot...l-related.html
    01-05-2014 09:20 AM
  24. Golfdriver97's Avatar
    Verizon, in the Memphis area. Hence this thread I started, but no one replied
    http://forums.androidcentral.com/mot...l-related.html
    Gave a legitimate bump to your thread.
    01-05-2014 09:26 AM
  25. Golfdriver97's Avatar
    Check out Sensorly .com, and see how your coverage is. If it seems good, I would talk to Verizon about an exchange. The X really is a great device.
    01-05-2014 09:27 AM
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