omega1300
Well-known member
You can't pay with cash so they wouldn't return it to you in cash.
I mean that credit back your card? Or they give you credit you can only use at the Motorola site?
Posted via Android Central App
You can't pay with cash so they wouldn't return it to you in cash.
I mean that credit back your card? Or they give you credit you can only use at the Motorola site?
Posted via Android Central App
About 99% sure that they will credit back your credit card. Not sure how they could get away with only giving store credit on a site that sells 2 products. But I have yet to receive my refund so I can't quite go up that extra 1% yet.
My return request says this, so it must be back to your credit card:
Motorola will process your credit within 2 weeks from the date we receive your items. You can expect to see your credit on your next billing statement after the credit has been processed.
Return for cash? Or return for credit only?
Posted via Android Central App
yeah it wasn't noticeable on the web site.Just need the RMA issued. Thank you everyone for the assistance, and for posting the extended return period. I never would have known.
How is everyone having this luck? They wouldn't even give me a code for accessories. they said that I can only RETURN the device, then get credit, then rebuy. But I can't exchange it for any device.
They didn't let me exchange. They let me return for a refund on my credit card and rebuy in the meantime, which I did.
But didn't you have to be without a phone for a little bit? That is my only concern
you can exchange for a redesign on moto maker, but that won't give you a credit.How is everyone having this luck? They wouldn't even give me a code for accessories. they said that I can only RETURN the device, then get credit, then rebuy. But I can't exchange it for any device.
really are you sure about that?then you have a month to send it back to them.
you can exchange for a redesign on moto maker, but that won't give you a credit.
I just asked for the code and they sent it. I told them it would be a waste for me to return and rebuy. They agreed and sent the $70 accessory code.
you can exchange for a redesign on moto maker, but that won't give you a credit.
I just asked for the code and they sent it. I told them it would be a waste for me to return and rebuy. They agreed and sent the $70 accessory code.
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I am not sure the Fed Ex expiration date is what controls. I know you must get an RMA issued by 1/31/14, but I would double check to make sure you get extra time to send it back for a refund.I believe you have a month to send it in. They sent me a fedex return label that expires in a month.
Ask to be transferred to Moto Maker support. Do it now before they close and send you off shore again.I even asked them for just an accessory credit, and they still said no. I argued with the guy about it on the chat and he just kept saying they had to have me return it. I would be OK with accessories. Then he proceeded to tell me they are outsourced. I still have the convo saved
Ask to be transferred to Moto Maker support. Do it now before they close and send you off shore again.