1. elsuavio's Avatar
    I just got the phone yesterday. When I try to encrypt, I put in my pin, and it looks like it's going to encrypt. I see the little droid guy for about 1 second, and then it reboots. Not encrypted.

    Has anyone else had this problem?
    02-07-2014 09:42 AM
  2. Golfdriver97's Avatar
    I just got the phone yesterday. When I try to encrypt, I put in my pin, and it looks like it's going to encrypt. I see the little droid guy for about 1 second, and then it reboots. Not encrypted.

    Has anyone else had this problem?
    I haven't tried, and can't test it right now, as I don't have the possible hour to allow for encryption. You have the power cable plugged in?
    02-07-2014 09:48 AM
  3. elsuavio's Avatar
    Yes, power cable is plugged in. It won't even let you choose the option if it is not.
    02-07-2014 09:52 AM
  4. Kevin OQuinn's Avatar
    Does it do that even right after a reboot?
    02-07-2014 10:27 AM
  5. elsuavio's Avatar
    Yep. Even right after a reboot.
    I made sure the system and all apps were up to date, in case that was a problem at all. I tried adding/removing the Motorola and Android device managers as device admins, too. Either way, same thing.
    02-07-2014 10:51 AM

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