1. clankfu's Avatar
    Someone on XDA posted on that you have to unfreeze any system apps to take an OTA. I could've sworn that I had some system apps disabled when I took the Sprint 4.4 OTA.

    I'm stock, unrooted and locked.
    02-11-2014 11:13 PM
  2. B. Diddy's Avatar
    It probably depends on one's definition of "system app." I usually have various preinstalled system apps like TalkBack disabled, and have always been able to update OTA. However, if you disabled something like the Download Manager (no sure why you'd want to, but some people do), I would imagine you wouldn't be able to update OTA.
    clankfu likes this.
    02-12-2014 12:22 AM
  3. Cozume's Avatar
    I'm stock, unrooted and locked.
    Most of the advice on XDA is for those who are rooted and not stock. I can't imagine that anything that you can do when you are stock, unrooted and locked would prevent you from taking the OTA.
    02-12-2014 12:27 AM
  4. clankfu's Avatar
    It probably depends on one's definition of "system app." I usually have various preinstalled system apps like TalkBack disabled, and have always been able to update OTA. However, if you disabled something like the Download Manager (no sure why you'd want to, but some people do), I would imagine you wouldn't be able to update OTA.
    I'm talking mostly about the Motorola system apps like Moto Care, Motorola Connect, Motorola Migrate, etc along with Sprint Zone, Google Keyboard, etc.
    02-12-2014 12:49 AM
  5. clankfu's Avatar
    Most of the advice on XDA is for those who are rooted and not stock. I can't imagine that anything that you can do when you are stock, unrooted and locked would prevent you from taking the OTA.
    That's what I figured but was told otherwise in a thread on XDA.
    02-12-2014 12:52 AM
  6. Cozume's Avatar
    That's what I figured but was told otherwise in a thread on XDA.
    did you tell them you were stock, locked and unrooted? They probably didn't think you were.

    Anyhow, they are just trying to help people from bricking their devices. Android makes it pretty hard to brick your device if you are stock, locked and unrooted.
    02-12-2014 12:58 AM
  7. clankfu's Avatar
    did you tell them you were stock, locked and unrooted? They probably didn't think you were.
    Well, I figured that would be implied since I said I remembered the 4.4 OTA installing fine with some system apps disabled. I wasn't positive about it though.
    02-12-2014 01:02 AM
  8. Cozume's Avatar
    Well, I figured that would be implied since I said I remembered the 4.4 OTA installing fine with some system apps disabled. I wasn't positive about it though.
    I wouldn't worry about it. If anything you can do when you are stock, locked and unrooted could brick your device if you took the OTA then Motorola would fix it for you under warranty. And that is what the soak tests are for anyhow.
    clankfu likes this.
    02-12-2014 01:18 AM
  9. B. Diddy's Avatar
    I'm talking mostly about the Motorola system apps like Moto Care, Motorola Connect, Motorola Migrate, etc along with Sprint Zone, Google Keyboard, etc.
    I believe you need the Motorola Services app enabled in order to get an OTA. That was the case for my Razr Maxx.

    Posted via Android Central App
    clankfu likes this.
    02-12-2014 01:49 AM
  10. clankfu's Avatar
    I believe you need the Motorola Services app enabled in order to get an OTA. That was the case for my Razr Maxx.

    Posted via Android Central App
    Yea, I haven't disabled that one.
    02-12-2014 01:52 AM
  11. hallux's Avatar
    "Freezing" an app and disabling an app are similar but different things. When they say "freeze" (or "unfreeze), they're talking about using a root-required app (Titanium Backup is one that can do this I think) to make the app in question no longer function, and possibly disappear completely from the apps list in settings (or start functioning and reappear if they're "unfreezing"). When rooting and "freezing" system apps, it's VERY important to return as close to factory as possible before getting an OTA update.
    clankfu likes this.
    02-12-2014 11:49 AM
  12. Cozume's Avatar
    "Freezing" an app and disabling an app are similar but different things. When they say "freeze" (or "unfreeze), they're talking about using a root-required app (Titanium Backup is one that can do this I think) to make the app in question no longer function, and possibly disappear completely from the apps list in settings (or start functioning and reappear if they're "unfreezing"). When rooting and "freezing" system apps, it's VERY important to return as close to factory as possible before getting an OTA update.
    This is what I figured. The people at XDA are just assuming that when you are asking about whether you can take the OTA or not that you have done something requiring a bootloader unlock or root.

    Do you know if I just got rid of the bootloader unlocked warning if I will have any problems taking the OTA?

    I did this command:

    fastboot flash logo logo.bin

    where logo.bin is the original kit kat logo.
    02-12-2014 12:05 PM
  13. clankfu's Avatar
    "Freezing" an app and disabling an app are similar but different things. When they say "freeze" (or "unfreeze), they're talking about using a root-required app (Titanium Backup is one that can do this I think) to make the app in question no longer function, and possibly disappear completely from the apps list in settings (or start functioning and reappear if they're "unfreezing"). When rooting and "freezing" system apps, it's VERY important to return as close to factory as possible before getting an OTA update.
    Got it. I always thought disabled and frozen were one and the same. Reason being, on my Nexus 7, the apps that I've frozen with TiBU appear in the "Disabled" section of the app manager settings.
    02-12-2014 12:07 PM
  14. Cozume's Avatar
    Got it. I always thought disabled and frozen were one and the same. Reason being, on my Nexus 7, the apps that I've frozen with TiBU appear in the "Disabled" section of the app manager settings.
    Titanium Back Up requires root access, though so it is an app that is geared towards rooted devices.
    02-12-2014 12:22 PM

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