1. btrfly0823's Avatar
    My Moto X will not recognize my sim card. My mother is sick and 4hrs away from me. I NEED MY PHONE!!! I'm on Straight Talk and I was trying to get ATT -LTE working on my phone and by changing the mobile network settings and the 2 default settings are gone. Straight Talk site is a joke. They leave out settings my phone needs so I cannot connect. I have tried putting the T-Mobile sim card in that came with the phone and it will not recognize it either. Is this because there are no mobile network settings in my phone currently?

    If anyone has Straight Talk ATT LTE settings please post them. The last 2 digits on my sim are NB if that helps.
    03-13-2014 05:09 PM
  2. lee_michael_f92's Avatar
    Its locked to tmobile... If it was bought from or for T-Mobile? I think... If your tmobile service was turned off that may explain why you tmo Sim won't work

    Sent from my MotoX Via Tapatalk
    btrfly0823 likes this.
    03-13-2014 05:15 PM
  3. btrfly0823's Avatar
    Its locked to tmobile... If it was bought from or for T-Mobile? I think... If your tmobile service was turned off that may explain why you tmo Sim won't work

    Sent from my MotoX Via Tapatalk
    I got the GSM Unlocked version. It came with a T-Mobile sim card for free.
    03-13-2014 05:17 PM
  4. lee_michael_f92's Avatar
    Hmm bring it into at and see if they can activate it/provision it

    Sent from my MotoX Via Tapatalk
    03-13-2014 05:19 PM
  5. btrfly0823's Avatar
    Thanks Lee.
    Anyone else? I'm still in need of help.
    03-13-2014 05:34 PM
  6. oldDummy's Avatar
    Thanks Lee.
    Anyone else? I'm still in need of help.
    create a new apn with these changes from the default.
    select it then reboot.
    will give you data.
    good luck.


    Name: Straight Talk AT&T
    APN: tfdata
    mmsc: http://mms-tf.net
    mms proxy: mms3.tracfone.com
    mms port: 80
    apn type: default,mms,supl
    btrfly0823 likes this.
    03-13-2014 06:43 PM
  7. btrfly0823's Avatar
    Thanks but what are the rest of the settings. Like I said in my OP everything is gone, even the default settings.
    My phone keeps showing, in the notification bar, a picture of the sim card with a red circle and line through it. I've tried a few of my friends active sim cards just to make sure my account wasnt messed up and none work.

    It wont even let me save apn settings either...Whats wrong?
    03-13-2014 06:58 PM
  8. oldDummy's Avatar
    Hit the + sign and it will create a new APN.
    use all the settings that are there except the ones that are mentioned above.
    in the upper right hand corner is a symbol which when tapped will give the option to save.
    if need be I can put all the settings up but if you can't save them it would be for naught..
    03-13-2014 07:15 PM
  9. btrfly0823's Avatar
    Yea, I think I give up on this phone. A friend is letting me borrow his phone for now so I can check up on my mom...
    03-13-2014 07:50 PM
  10. n0obpr0's Avatar
    If you seeing that red Sim icon then the phone might not be detecting the Sim card at all.

    Posted via Android Central App
    03-14-2014 02:44 AM
  11. Pollster's Avatar
    ^
    Always check hardware first. Does the sim you're trying to use work in a different phone?
    03-14-2014 12:00 PM
  12. Ahmer khan1's Avatar
    hey bro send me a yor teamviewer i.d ? Than i solve your problem
    10-31-2015 05:12 AM
  13. SUSHIL WAGHMARE's Avatar
    i insert my sim in moto xt1060 unlock but he cant work..pliz help me i am in tension becoz this is not my phone this is my dad phone and he s goverment sarvant....
    pliz help meMoto X doesn't recognize SIM card. Please HELP!!!-screenshot_2016-04-27-16-37-59.jpg
    05-01-2016 11:51 AM
  14. Menpeh's Avatar
    hello every body,
    please I have the same Moto X and the same problem as this man. Please how did you found solution to that problem?
    thanks
    11-11-2016 10:08 PM
  15. Menpeh's Avatar
    i insert my sim in moto xt1060 unlock but he cant work..pliz help me i am in tension becoz this is not my phone this is my dad phone and he s goverment sarvant....
    pliz help meClick image for larger version. 

Name:	Screenshot_2016-04-27-16-37-59.jpg 
Views:	7 
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    please have you already found a solution to that problem with SIM card? please i need a help.
    thank you
    11-11-2016 10:11 PM
  16. wadeos's Avatar
    I now have this problem, too. Mine occurred when switching SIM cards, so it could be a mechanical issue, and not correctable through resetting the phone; however, I tend to think that this may be some sort of security issue, even though I'm using the unlocked 2014 Pure version (XT1095) of this phone.

    If others are like me, changing the APN is not an option because Cellular Network Settings are not available when the SIM card isn't recognized. I'll continue to pursue this issue, and post my findings.
    11-24-2016 09:48 PM

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