05-12-2014 06:38 PM
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  1. Chonis's Avatar
    Update: Got a call this morning. It was shipped today and will arrive by tomorrow via overnight shipping. That was quick! I'm glad they managed to fix the problem so quickly.

    Wow. So much for Motorola having good customer support. I called them today because my phone still has not been shipped. They kept me on the phone, switching between people, for an hour. Some people told me I would get it by tomorrow. Someone else told me it won't arrive until May 19th. The last person who was supposed to give me an explanation about what happened simply told me "You'll receive an update within 24-48 hours on the status of your order." :| I asked by when I could expect the phone to arrive or how soon it would be shipped. She just repeated that I would get an update within 24-48 hours and refused to tell me anything else really. Wow. I've always heard these horror stories, but it had never happened to me before.
    05-12-2014 06:38 PM
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