1. maskedwallaby's Avatar
    I've had my Moto X for about a week, having upgraded from an old iPhone 4. It's been going pretty well, but I ran into a showstopper yesterday. I usually plug my phone into my car using the headphone port and an aux cable, but doing this results in static coming from the speakers - an electronic popping sound that just sounds wrong/broken. Is this a common problem with Moto X's, or did I just get a dud? Does anyone know if Amazon will do exchanges for problematic phones, or returns even?

    05-04-2014 06:37 PM
  2. Evilnut's Avatar
    Never had this issue with mine. I use it like this in one of my vehicles all the time & my work headphones too. Have you tried a different cable? How about a set of wired headphones? Or plug it into the AUX input on your receiver in your house to see if it does it there too?

    Posted via Android Central App from my Ebony backed Moto X
    05-04-2014 07:31 PM
  3. KWKSLVR's Avatar
    Is your phone plugged into the charger? If so, unplug it and see if that fixes it. If not, try headphones and see if it crackles and pops in your ear.

    Posted via Android Central App
    detroitmikeb likes this.
    05-04-2014 10:07 PM
  4. JoeNM84's Avatar
    My car does this, but it was with my old phones and mp3 player too(extra noise when I am charging). I bought Amazon.com: PAC SNI-1/3.5 3.5-mm Ground Loop Noise Isolator Works with iPod/Zune/iRiver and Others: Automotive and it made it go away.
    05-05-2014 01:42 PM
  5. shadolyn's Avatar
    Mine does this when the charger is plugged in. It varies in the amount of static.

    Posted via Android Central App
    05-07-2014 09:14 PM
  6. AlexJohn's Avatar
    you also can exchange if you have warranty or return to any vendor ......
    05-18-2014 11:35 AM
  7. captainkirkw's Avatar
    It can also do this if the aux cable does not seat properly and like other people have said, having a charger plugged in will do it as well.

    Sent from my XT1053 using AC Forums mobile app
    05-18-2014 04:28 PM
  8. Cant Miss's Avatar
    This isn't a Moto x problem. It's a ground loop problem with your vehicle. Two ways to fix are:

    Ground loop isolater; essentially a transformer between audio out of your phone and audio in on your head unit. Cheap ones will affect audio quality though.

    Isolated power supply. This is the best way to do it.
    05-19-2014 10:26 AM

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