07-17-2014 06:07 AM
95 ... 234
tools
  1. nawadley's Avatar
    If you got an email from them, it will include a link to their FAQ page. To send it back, you have to request a return label before the end of the 2 weeks. It's a prepaid mailing label, so they cover the shipping.
    06-17-2014 02:13 PM
  2. nawadley's Avatar
    Mine came in this morning. I was hoping to let my wife try it for a week, then use it myself for a week before sending it back. Do I just need to swap out SIM cards, or will I need to factory reset before making the switch?
    06-17-2014 02:19 PM
  3. NYRbeezer's Avatar
    If you got an email from them, it will include a link to their FAQ page. To send it back, you have to request a return label before the end of the 2 weeks. It's a prepaid mailing label, so they cover the shipping.
    I did this, and it didn't work. When I called them I was told to keep it and the reason why is because it has my name printed on the back. Thanks Moto.
    06-17-2014 04:09 PM
  4. besweeet's Avatar
    Mine finally arrived today. I did a quick unboxing of it on my YouTube channel if anyone's interested:
    06-17-2014 05:55 PM
  5. NYRbeezer's Avatar
    Cool an unboxing video of a year old phone that has never been unboxed on youtube before.
    ultravisitor likes this.
    06-17-2014 09:41 PM
  6. besweeet's Avatar
    Cool an unboxing video of a year old phone that has never been unboxed on youtube before.
    Well, that's YouTube for ya .
    06-17-2014 10:03 PM
  7. NYRbeezer's Avatar
    Well, that's YouTube for ya .
    I appreciate you getting my sarcasm haha
    06-17-2014 11:26 PM
  8. edgar's Avatar
    I did this, and it didn't work. When I called them I was told to keep it and the reason why is because it has my name printed on the back. Thanks Moto.
    Fresh
    06-18-2014 10:51 PM
  9. atrain2324's Avatar
    anyone rooted it yet?
    06-19-2014 08:59 PM
  10. runtohell121's Avatar
    Anyone else attempt to return the phone yet?

    I have an unlocked variant/T-Mobile 16gb Bamboo back, white front, gold accent. It's a nice phone and all but I wouldn't keep it if I had to pay $465 (w/ tax). Though the spec on this phone isn't all that great, the phone is still pretty smooth. The things that disappoint me is the camera, but that's expected from all the reviews I've seen. Some apps are a bit sluggish compared to iOS but doubt it's the phone's fault.
    06-20-2014 10:57 PM
  11. besweeet's Avatar
    Anyone else attempt to return the phone yet?

    I have an unlocked variant/T-Mobile 16gb Bamboo back, white front, gold accent. It's a nice phone and all but I wouldn't keep it if I had to pay $465 (w/ tax). Though the spec on this phone isn't all that great, the phone is still pretty smooth. The things that disappoint me is the camera, but that's expected from all the reviews I've seen. Some apps are a bit sluggish compared to iOS but doubt it's the phone's fault.
    I'm planning on going through the return process on Tuesday (would've had the phone for a week).

    Overall, I'm enjoying the phone. Price is definitely a bit high given its specs. Otherwise, it's a pretty good experience. I'd have to put CyanogenMod on it to get a few extra features/usability improvements, though. The Moto X is my second favorite Android experience so far, the next being the One M8.
    06-20-2014 11:14 PM
  12. runtohell121's Avatar
    I'm planning on going through the return process on Tuesday (would've had the phone for a week).

    Overall, I'm enjoying the phone. Price is definitely a bit high given its specs. Otherwise, it's a pretty good experience. I'd have to put CyanogenMod on it to get a few extra features/usability improvements, though. The Moto X is my second favorite Android experience so far, the next being the One M8.
    I'll have the phone for exactly one week on Tuesday also. The battery life isn't as great as I thought it would be, though it could get better after using it longer, not sure. Price is keeping me away from keeping this phone.
    06-21-2014 01:27 AM
  13. zrxoa1's Avatar
    I did this, and it didn't work. When I called them I was told to keep it and the reason why is because it has my name printed on the back. Thanks Moto.
    I can't believe that! I almost had custom engraving on back of mine but figured it'd be a waste since I knew I was sending it back!! arrrrggggghhhhhh!!!! lol

    Sent from my Nexus 7 using Tapatalk
    06-23-2014 12:31 AM
  14. runtohell121's Avatar
    Anyone received their $0.01 back from Motorola? I haven't... No email about it being received but wasn't charged full either. I finally got some emails about feedbacks today and afterwards, I got another email with "Congratulations! Meet your Moto X." in the context...
    07-09-2014 07:20 PM
  15. besweeet's Avatar
    Anyone received their $0.01 back from Motorola? I haven't... No email about it being received but wasn't charged full either. I finally got some emails about feedbacks today and afterwards, I got another email with "Congratulations! Meet your Moto X." in the context...
    I got all of that today as well. Not sure about the penny yet.
    07-09-2014 07:24 PM
  16. pappy53's Avatar
    My penny showed up in my bank account one day, but I didn't get an email about it. Of course I wasn't worried about a penny anyway


    Sent from my iPhone using Tapatalk
    07-10-2014 10:21 AM
  17. LongLeggs's Avatar
    Anyone received their $0.01 back from Motorola? I haven't... No email about it being received but wasn't charged full either. I finally got some emails about feedbacks today and afterwards, I got another email with "Congratulations! Meet your Moto X." in the context...
    I'm still waiting on my fedex label... 2 weeks and still nothing.
    07-10-2014 06:26 PM
  18. bigjay1641's Avatar
    So I still have not been given the return box or an email. I requested weeks ago

    Posted via Android Central App
    07-17-2014 12:20 AM
  19. zrxoa1's Avatar
    And they haven't charged your credit card?
    07-17-2014 12:32 AM
  20. bigjay1641's Avatar
    No they have not charged my card

    Posted via Android Central App
    07-17-2014 06:07 AM
95 ... 234

Similar Threads

  1. Replies: 1
    Last Post: 06-09-2014, 01:24 AM
  2. Replies: 2
    Last Post: 06-07-2014, 08:42 PM
  3. Trying to un-root and remove Cyanogen back to factory default
    By joethevoter in forum Virgin Mobile Optimus V
    Replies: 2
    Last Post: 06-06-2014, 04:21 PM
  4. Verizon Moto G $48.99 at Fry's
    By dpham00 in forum Moto G (2013)
    Replies: 2
    Last Post: 06-06-2014, 12:54 PM
  5. Note 3 vs Moto G
    By dpham00 in forum Phone Wars
    Replies: 1
    Last Post: 06-06-2014, 10:33 AM
LINK TO POST COPIED TO CLIPBOARD