Not locking screen on own

[Redx]

For past week or two my moto x won't lock on it's own. I have screen to timeout after a minute but I go to use phone and it's not locked.

Any help on how to fix

 

[B. Diddy]

The screen timeout is not the same as the lock interval. Go to Settings>Security>Automatically lock, and check what it's set to. You can set it anywhere from 30 minutes to Immediately.

 

[Redx]

My phone doesn't have that setting. I'm on att if that matters. In security I have for screen is only lock style (slide, pattern etc) widgets and owner info.

 

[B. Diddy]

What is the lock style set to? If it's None, there may not be a setting for Automatically Lock.

 

[Redx]

It's set to slide

 

[B. Diddy]

So your timeout is set in Settings>Display>Sleep? The manual says "To change your timeout (screen locks automatically), touch Settings>Display>Sleep" in the Controls & Customize section. Not sure if the manual is misleading--that's not typically where the screen lock setting is.

 

[Redx]

Yeah it's under display. I have sleep set at 1 min of inactivity

 

[bennolen]

Resurrecting an old thread here. But my wife's Moto X has the exact same problem. Mine does not. I've reloaded her phone and the problem returned.

In fact, I just switched her out to a second gen Moto X and the problem followed her. I'm convinced it has to be something with her Gmail/Google profile, but I have no idea where to look.

Just like the OP, can't find any settings on the phone itself that would change this. Any other ideas?