1. shetach's Avatar
    Recently I've noticed that every time I try to open a particular document from google drive, docs crashes. Every other document opens properly.
    Any ideas?

    Posted via Android Central App
    09-28-2014 09:28 PM
  2. B. Diddy's Avatar
    Can you open that document on other devices, or on the web?

    Try going to Settings>Apps>All​, select Google Docs, and Clear Cache. Do the same for Google Drive. Now try again.
    09-28-2014 11:59 PM
  3. shetach's Avatar
    Yeah. Tried clearing caches, no luck.
    I can open on my PC or mobile browser with no problem.

    Posted via Android Central App
    09-29-2014 07:05 AM
  4. B. Diddy's Avatar
    Try Clear Data as well. Since the docs are all in the cloud, you shouldn't lose any permanent data.
    09-29-2014 11:22 AM
  5. shetach's Avatar
    Whatever. I just downloaded a copy on my PC, deleted from drive, then uploaded again.
    Now it works again

    Posted via Android Central App
    09-29-2014 05:30 PM
  6. B. Diddy's Avatar
    Glad you resolved it!
    09-29-2014 06:27 PM

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