1. colton groters's Avatar
    I got a moto X 16gb (xt1056) on Textnow wireless and every time I'm on LTE it heats up my phone beyond belief. Anyone have any solutions?

    Posted via the Android Central App
    07-20-2015 07:14 PM
  2. B. Diddy's Avatar
    How good is the cell signal? If the signal is pretty poor, the phone might be heating up as it tries to boost the signal.
    Laura Knotek likes this.
    07-21-2015 04:12 AM
  3. colton groters's Avatar
    When I get full bars it overheats too

    Posted via the Android Central App
    07-22-2015 05:44 PM
  4. Laura Knotek's Avatar
    Are you playing games, watching videos or something else that is data intensive and CPU or GPU intensive?

    Sent from my Moto X using Tapatalk
    07-22-2015 05:46 PM
  5. colton groters's Avatar
    Nope. I've tried a factory reset and that hasn't fixed it
    Posted via the Android Central App
    07-22-2015 06:06 PM
  6. B. Diddy's Avatar
    Does it heat up if you're only on wi-fi, and turn mobile data off (but leave the cell radio on)?
    07-22-2015 07:49 PM
  7. colton groters's Avatar
    No, just mobile data for some reason :/ specifically LTE

    Posted via the Android Central App
    07-23-2015 10:58 PM
  8. B. Diddy's Avatar
    When it's on LTE and overheating, is the internet speed fast, or does it seem sluggish? Just because it says LTE in the status bar doesn't mean that it's actually connecting well. I've seen that before on my phone (on T-Mobile) when it's on the cusp of LTE vs HSPA (or worse). It'll say LTE, but nothing is happening, because it's not actually making a stable connection.
    07-24-2015 02:14 AM
  9. colton groters's Avatar
    Yeah it'll be fast

    Posted via the Android Central App
    07-24-2015 09:47 AM
  10. B. Diddy's Avatar
    Hmm, I'm stumped. Is the phone backing up a lot of photos or something when connected to the web?

    Also try wiping the cache partition: https://motorola-global-portal.custh...p/30,6720,9197
    Laura Knotek likes this.
    07-24-2015 01:12 PM
  11. colton groters's Avatar
    No luck:/ hasn't fixed it.

    And wouldn't it show up in my data usage if I was uploading photos in the background?

    Posted via the Android Central App
    08-02-2015 11:53 PM
  12. B. Diddy's Avatar
    You're right, it should show up in Data Usage.

    Is this a used phone from another carrier, or an unlocked phone, that you subsequently activated on TextNow? Or did you get it from them?
    08-03-2015 02:34 PM
  13. colton groters's Avatar
    You're right, it should show up in Data Usage.

    Is this a used phone from another carrier, or an unlocked phone, that you subsequently activated on TextNow? Or did you get it from them?
    I picked it up from them and I'm thinking it might be the software they put on it. I picked this phone up brand new

    Posted via the Android Central App
    08-03-2015 02:45 PM
  14. B. Diddy's Avatar
    I'd bring it back to them and show them what's happening. Ask for a replacement.
    08-03-2015 02:47 PM
  15. colton groters's Avatar
    I'd bring it back to them and show them what's happening. Ask for a replacement.
    They were going to try reflashing the software they installed

    Posted via the Android Central App
    08-03-2015 02:51 PM
  16. colton groters's Avatar
    Scratch what I said earlier. They sent me a new one. I'll keep you posted on if it does it or not on this one too.

    Posted via the Android Central App
    B. Diddy likes this.
    08-11-2015 07:18 PM

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