1. thebrianiac's Avatar
    I'm having trouble using Trusted Face on the lock screen with 5.1 on my Verizon Moto X 2013.

    I managed to enable it by allowing Smart Lock in Security->Trust agents. I set up Trusted face in the Smart Lock settings but it never works on the lock screen. I've tried holding the phone from various distances and angles from my face.

    On my DROID RAZR HD MAXX with CM12, I could see when the camera would be looking for my face by the little head and torso silhouette in place of the lock on the bottom of the lock screen. It will eventually change to an unlocked lock when my face is detected. This never shows up on the Moto X.

    Has anybody had any luck with this? I currently have Google Play Services 8.1.15 installed.
    09-17-2015 04:14 PM
  2. ultravisitor's Avatar
    I can't even find Trusted Face in the settings.
    09-17-2015 07:35 PM
  3. thebrianiac's Avatar
    You have to set a screen lock and then enable Smart Lock in Security->Trust agents. Then you should have Smart Lock right above the Encryption section.
    ultravisitor likes this.
    09-17-2015 07:41 PM
  4. ultravisitor's Avatar
    Oh, I see. Thanks.
    09-17-2015 08:02 PM
  5. thebrianiac's Avatar
    So while I was in safe mode I saw the lock icon at the bottom of the lock screen change for a split second to the icon of a person. Seems like something is preventing it from running or it's crashing.
    09-18-2015 02:54 PM
  6. Sir Alex's Avatar
    I don't know about yours, but my face was ugly.
    09-22-2015 02:39 PM
  7. jexx's Avatar
    I finally got it to work, I had to have it detect my face indoors several times and outside several times. As soon as you get your "mug" inside the dots and they all the dots turn green it's been detected properly. Like I said I had to do it several times in different lighting situations...
    09-22-2015 04:58 PM

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